Pharmacy Technician Manager

Oregon Health & Science University•Portland, OR

1d•Onsite

About The Position

Outpatient prescriptions and patient care are provided by seven retail pharmacies serving adult outpatients, pediatric outpatients/discharge patients, ophthalmology patients and clinic patients. As the Pharmacy Technician Manager responsibilities include direct supervision of pharmacy technicians and education/training of staff, residents, interns and students. This person in this position is expected to create, enhance, and implement existing or new pharmacy services and initiatives. In addition, they will serve as a leader in an administrative role. The person in this position will collaborate with other pharmacy administrators on compliance, quality, and safety assessments in conjunction with ongoing monitoring. They will be held accountable for process improvement, maintenance of practice standards, and compliance with accreditation standards and applicable laws and regulations. Additionally, the person in this position is expected to coordinate and collaborate with interdisciplinary teams to ensure operational efficiency that will have positive impact on patient outcomes.

Requirements

Bachelor's degree or equivalent
Two years of experience leading other staff members or interdisciplinary team members.
Three years of experience with responsibility for program coordination, evaluation, and project monitoring in a pharmacy setting.
Ability to read, write, and perform pharmaceutical math calculations.
Ability to organize and prioritize.
Computer/keyboard skills.
Manual dexterity.
Leadership or management training
Familiarity with pharmacy automation and technology, which may include integrated health record, as well as, pharmacy workflows including medication orders processing, preparation, and dispensing.
Knowledge of USP 795, 797, 800 guidelines.

Nice To Haves

A bachelor's degree in business administration, Management, Public Administration, or a field directly related.
Oregon State Board of Pharmacy Technician License
National Certification by Pharmacy Technician Certification Board
Five years' of progressively increasing responsibility and/or work experience.

Responsibilities

Manages day-to-day operations of technician work in outpatient pharmacy location ensuring a safe, efficient, cost-effective, and professional work environment.
Redesigns and develops processes and programs for maximum safety and efficiency.
Problem-solves issues identified by staff and internal/external customers.
Oversees technician leaders and appropriately delegates responsibilities within the medication use system.
Recruits, hires, trains, develops, and supervises assigned staff.
Develops performance standards, conducts performance appraisals and GROW conversations.
Assures compliance and adherence to OHSU department standards, policies, procedures, as well as Board of Pharmacy rules and regulations.
Maintains and updates policies and procedures.