Pharmacy Technician Lead
FreeMarketHealth•Pittsburgh, PA
•Onsite
About The Position
Free Market Health is looking for an experienced, detail-oriented Lead Pharmacy Technician to help coordinate prescription workflow and support outstanding patient care across our non-dispensing pharmacy and specialty pharmacy network. In this highly engaged lead role, you will combine hands-on pharmacy technician work with daily workflow coordination, problem-solving, and team guidance. This role works onsite Monday through Friday at our Pittsburgh Headquarters.
Requirements
- Active Pennsylvania Pharmacy Technician license required.
- At least two years of pharmacy experience; specialty pharmacy experience is preferred.
- Knowledge of drug nomenclature, medical terminology, dosing concepts, and patient care practices.
- Strong customer service, communication, organization, and data-entry skills.
- Confidence learning new technology and working through complex issues to resolution.
- Experience with prior authorizations and reviewing medical records for relevant clinical information is preferred.
- A collaborative, accountable approach and the ability to guide daily work without formal people-management responsibility.
Nice To Haves
- College degree preferred.
Responsibilities
- Review incoming prescriptions for accuracy, completeness, and fulfillment readiness.
- Resolve prescription issues by coordinating with providers, payers, dispensing pharmacies, pharmacists, and internal partners.
- Support benefit investigations and prior authorization activities by gathering and communicating required information.
- Coordinate daily technician workflow, monitor volume, and reassign tasks as business needs shift.
- Help maintain team coverage by tracking time-off requests and supporting schedule adjustments.
- Provide operational updates and reporting to the Pharmacist in Charge.
- Identify and recommend process improvements that enhance quality, efficiency, and the patient experience.
- Follow applicable procedures, regulatory standards, security policies, and compliance requirements.
Benefits
- Generous PTO
- 100% employer-paid individual medical, dental, and vision premiums
- Employer HSA contribution
- Paid parental leave
- 401(k) match
- Transportation and parking benefits
- Flexible, collaborative work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
