Pharmacy Technician II

Cencora • Reading, PA

13d • Onsite

About The Position

This is an onsite Pharmacy Technician position for Reading Hospital Exeter Pharmacy, located at 4500 Perkiomen Ave, Reading, PA inside of Boscov’s. This is a full-time position supporting a pharmacy open 7 days per week. The schedule consists of 8 to 10-hour shifts with rotating weekends and holidays. A Pharmacy Technician in our organization is a positive, charismatic, team-oriented individual with a dedication to customer service and patient care. Someone who can manage competing priorities, is technology savvy, and has strong communication skills would be a good fit for this role. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

Requirements

• Normally requires a minimum of two (2) years directly related and progressively responsible pharmacy experience.
• PA Registered Pharmacy Technician license or Pharmacy Technician Trainee license is required.
• Ability to communicate effectively both orally and in writing
• Ability to work quickly and accurately under time and volume constraints
• Strong interpersonal skills
• Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
• Familiarity with pharmaceutical products, services and drug interactions
• Strong organizational skills; attention to detail
• Good analytical skills
• Proficiency with pharmacy management systems
• Proficiency with Microsoft Office software for data analytics, reporting, and communication.

Nice To Haves

• Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification preferred.
• Bilingual (Spanish) is a plus!

Responsibilities

• Responsible for creating a patient profile in the pharmacy information system.
• Communicates with patients, prescribers, and other staff to solve problems or answer questions.
• Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.
• Responsible for entering all new patient prescription information into the pharmacy information system.
• Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
• Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
• Retrieves and prepares the medication for pharmacist review and verification.
• Submits/receives order and places inventory in stock.
• Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
• Operates the point-of-sale system.
• Assists with the review and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
• Assists Pharmacist by providing required information for therapeutic consults with patients.
• Intervenes with Pharmacy Benefit Manager companies to resolve plan and patient specific adjudication issues.
• Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription and curbside programs.
• Performs related duties as assigned.

Benefits

• medical, dental, and vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed