Pharmacy Technician II - Mail Center

Dartmouth-Hitchcock Health • Manchester, NH

1d

About The Position

Under the supervision of a licensed Pharmacist, the Pharmacy Technician II performs routine and specialized technical and clerical duties related to drug distribution to patients. The role builds on the responsibilities of a Pharmacy Technician Certified I. This is a full-time, 40-hour-per-week position, scheduled Monday through Friday from 6:30 a.m. to 3:00 p.m. The position is benefitted.

Requirements

• Certified Pharmacy Technician with the NH Board of Pharmacy.
• National Certified Pharmacy Technician (CPhT) certification with PTCB or NHA.
• Ability to work flexibly and accurately in a fast-paced environment.
• Strong customer service skills, including phone interactions.
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Nice To Haves

• Associate degree in a health or related field and one year of pharmacy experience, or equivalent education and experience.

Responsibilities

• Answer phones and triage customer service issues.
• Prepare prescription and non-prescription medications and/or devices.
• Stock and replenish stock locations and automated dispensing machines (ADMs) and/or robots, such as shelves, carousels, and Parata systems.
• Serve as a preceptor and assist with orientation and training of pharmacy department staff.
• Communicate supply issues, problems, or discrepancies appropriately.
• Assist in revising policies and procedures.
• Deliver medications to beds or patient care areas.
• Perform purchasing and billing functions.
• Establish and maintain training materials.
• For inpatient roles, prepare intravenous admixtures or other sterile drug products, excluding antineoplastic medications, in accordance with USP chapter <797> under the supervision of a licensed Pharmacist.
• For inpatient roles, prepare or compound non-sterile, non-antineoplastic drug products in accordance with USP chapter <795> under the supervision of a licensed Pharmacist.
• For inpatient roles, maintain the hardware and software of the department's multiple computer systems.
• For outpatient roles, electronically process prescription orders and prepare prescriptions for pharmacist verification.
• For outpatient roles, process third-party claims.
• For outpatient roles, perform call center and mail order processing duties, take verbal orders from providers, run registers, enter data, perform production tasks, and transfer prescriptions.
• Perform other duties as required or assigned.

Benefits

• Eligible employees and their eligible dependents may participate in Dartmouth Health benefit plans starting on the employee's first day of employment.
• Two medical plans through Anthem BC/BS, with an employer contribution and a High Deductible Health Plan paired with a Health Savings Account, or a PPO plan.
• Retirement plan with immediate vesting of employee contributions and a biweekly match of 50% on up to 4% of pay saved, for a maximum match of 2% of pay.
• Paid time off accrued per pay period based on hours worked, including six paid holidays.
• Tuition reimbursement of up to $3,000 per year.
• Dental insurance.
• Vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree