PHARMACY TECHNICIAN II

Apria Healthcare•Kansas City, MO

1d•$21 - $23•Onsite

About The Position

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Requirements

High school diploma or GED
1 to 3 years of pharmacy or related work experience
Licensed and/or nationally certified technician or the ability to apply for and obtain a license in the state pharmacy is located.
Excellent interpersonal skills and well‐developed verbal and written communication skills.
Excellent organizational skills and detail oriented.
Excellent customer service skills.
Ability to work independently, meet deadlines, establish priorities, and be flexible.
Ability to perform accurately and efficiently.
Ability to maintain composure on phone when handling customer calls.
Ability to adapt to frequent changes in workload.
Ability to adjust priorities quickly as circumstances dictate.
Ability to interact appropriately with colleagues and customers for different purposes and in different contexts.
Ability to establish and maintain cooperative working relationships with co‐workers.
Ability to perform a variety of duties, often changing from one task to another of a different nature.
Make appropriate job decisions following standard office policies and past precedents.
Remains calm and uses beneficial verbal / non‐verbal communications.
Focuses on main problem rather than unrelated issues.
Approaches solutions with an open mind.
Gives others a positive feeling when interacting with them.
Works within the Company policies and procedures.
Is able to communicate effectively with other healthcare providers.
Reports to designated work area as scheduled and is available until the end of the shift; honors lunch and break periods.
Completes peer evaluations in a timely manner and provides thorough responses.
Knows and understands safe practices as it relates to the job.
Schedules time off in accordance with company policy.
Informs supervisor if schedule cannot be met 100% of the time.
Reports accidents as soon as they occur in accordance with company policy.
MS Office Level I (Basic) skill set
Intermediate typing/keyboarding/computer skills.
English (reading, writing, verbal)
Basic math and analytical skills.

Nice To Haves

Apria Pharmacy Network personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor or the company. In addition, APN personnel are expected to accept personal responsibility for other educational activities to enhance job‐related skills and abilities and attain any and all necessary continue education credits required for job related licenses. All personnel must attend mandatory educational programs.

Responsibilities

Process new starts, new orders and refills requiring intervention to completion, meaning the order is clinically appropriate, reimbursable and patient’s out‐of‐pocket expense is collected.
Enter new orders into the pharmacy computer system.
Obtain all necessary billing and clinical documents.
Adjudicate NCPDP online claims and collect past due balances and patient’s out‐of pocket expense for the current order.
Notify customer of shipment.
Verify insurance for orders being processed in the work cells by calling insurance companies or submitting patient information online.
Meet IVC team turnaround time service level agreement with work cells.
Contact Apria patients to see if they would like APN to provide them pharmacy services along with the nebulizer Apria provides them.
Make outbound calls to existing Apria customers to offer them APN pharmacy services.
Obtain demographic and billing information from prospective APN customer.
Enter new accounts in the pharmacy computer system.
Performs other duties as required.