Pharmacy Technician II
About The Position
The Pharmacy Technician II is responsible for the interpretation and data entry of moderately complex prescriptions and troubleshooting adjudication issues. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered. CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to create solutions that improve outcomes, control costs, and enhance each member’s health.
Requirements
- Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
- Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
Nice To Haves
- Currently active National Pharmacy Technician Certification and State Pharmacy Technician License preferred.
- Previous experience in call center environment preferred.
- Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Responsibilities
- Verify member and prescriber information and enter accurate data to support pharmacists and clinical programs.
- Educate members on pharmacy-related rules (formulary, prescription benefits), medication resources/assistance programs, and medication adherence aligned with STAR Ratings and HEDIS measures.
- Conduct phone and text-based outreach to members and providers to address care gaps, improve outcomes, and support quality initiatives.
- Provide support for grievances and appeals inquiries related to pharmacy services.
- Generate and maintain reports and records related to rebates, utilization, Beers Criteria, and other ad hoc or monthly reporting needs.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
