Pharmacy Technician II

AllHealth Network • Littleton, CO

12d • $25 - $26

About The Position

AllHealth Network is currently looking for qualified Pharmacist to join our team
of behavioral health service professionals. As a team we strive every day to
nurture growth and recovery by caring for each other, our clients, and our
future.

Job Description:

Pharmacy Technician II

Greet all customers promptly and expedite prescription processing, including
receiving and filling prescriptions, data entry, and other related pharmacy
services as directed by the Pharmacist and allowed by law.
Exhibit accuracy in all aspects of prescription filling
Actively engage patients with respect to customer service programs and/or
program integrations offered by the pharmacy
Demonstrate generally accepted phone etiquette in the handling of inbound and
outbound calls
Manage Will Call Bin, returning to stock items not picked up by customer
Maintain a clean and organized work area to maximize workflow efficiency and
minimize errors
Operate the pharmacy computer system and the pharmacy cash register (POS
system) including entering and extracting information for maximum efficiency
of the department and accurate records and reports
Assist in training other pharmacy staff in the use and operation of pharmacy
computer system.
Assist the pharmacist with ordering, receiving and stocking merchandise to
maintain appropriate merchandise and inventory levels.
Assist with filing and facing functions in the immediate area of the Pharmacy
Department as directed by the Pharmacist.
Check stock to remove outdated items, as often as deemed necessary by the
Pharmacy Manager
Strictly comply with HIPAA regulations and other laws and standards related
to the protection of confidential patient information

Demonstrate reliability and dependability through consistent and on-time
attendance at work

Demonstrate strong customer service, good communication and professionalism
with patients, co-workers and outside agency personnel in order to provide
high quality services and to enhance community relationships
Attend and participate as an active member in AllHealth Network meetings,
trainings and supervision as directed

Must complete all required documentation accurately, legibly, and by
established timelines.
Follow all AllHealth Network agency and departmental policies and procedures.
Follow established SOPs

Performs other duties as required within the scope of the position and the
experience of the employee as directed by the VP of Pharmacy
Services/Pharmacy Manager/Pharmacist including, but not limited to:
Training
Courier Back-Up
Patient Assistance Program
Billing- ensures proper billing and collection of cash and third-party
payments for maximum profitability.
Immunizations

Assist with marketing efforts to expand pharmacy service
offerings.
May include presentations to staff at different AllHealth Network locations,
direct conversations with patients, distribution of marketing materials
Train staff and/or patients on pharmacy services available and the
requirements for each service

Achieve and maintain competency in all aspects of pharmacy operations
Cross-train on different pharmacy processes
Identify and research ways to implement new pharmacy processes and
improvements
Exceed patient’s customer service expectations
Respond immediately to patients needing service
If unable to resolve the patient’s issue, obtain assistance from others and
follow up with patientMTM Consultations
Immunizations
Adherence Monitoring
May be selected to be the infection control officer

Requirements

• High School Diploma/ GED required
• Current certification from the Pharmacy Technician Certification Board required
• Current licensure through the Colorado State Board of Pharmacy required
• Must have a minimum of 12 months’ experience in pharmacy and a strong knowledge of pharmacy practices.
• Must maintain current technician certification from the Colorado Board of Pharmacy
• Good reading, writing, oral and arithmetic skills
• General medical skills regarding terminology and understanding of medical systems
• Knowledge of and skilled in the use of computers (pharmacy software, Internet, and word processing systems), multi-line telephone system and office machines needed
• Be able to demonstrate good listening skills.
• Be able to respond to the consumer.
• Be empowered to satisfy the consumer with his/her needs.
• Ability to lift equipment and supplies up to 15 lbs

Responsibilities

• Greet all customers promptly and expedite prescription processing, including receiving and filling prescriptions, data entry, and other related pharmacy services as directed by the Pharmacist and allowed by law.
• Exhibit accuracy in all aspects of prescription filling
• Actively engage patients with respect to customer service programs and/or program integrations offered by the pharmacy
• Demonstrate generally accepted phone etiquette in the handling of inbound and outbound calls
• Manage Will Call Bin, returning to stock items not picked up by customer
• Maintain a clean and organized work area to maximize workflow efficiency and minimize errors
• Operate the pharmacy computer system and the pharmacy cash register (POS system) including entering and extracting information for maximum efficiency of the department and accurate records and reports
• Assist in training other pharmacy staff in the use and operation of pharmacy computer system.
• Assist the pharmacist with ordering, receiving and stocking merchandise to maintain appropriate merchandise and inventory levels.
• Assist with filing and facing functions in the immediate area of the Pharmacy Department as directed by the Pharmacist.
• Check stock to remove outdated items, as often as deemed necessary by the Pharmacy Manager
• Strictly comply with HIPAA regulations and other laws and standards related to the protection of confidential patient information
• Demonstrate reliability and dependability through consistent and on-time attendance at work
• Demonstrate strong customer service, good communication and professionalism with patients, co-workers and outside agency personnel in order to provide high quality services and to enhance community relationships
• Attend and participate as an active member in AllHealth Network meetings, trainings and supervision as directed
• Must complete all required documentation accurately, legibly, and by established timelines.
• Follow all AllHealth Network agency and departmental policies and procedures.
• Follow established SOPs
• Performs other duties as required within the scope of the position and the experience of the employee as directed by the VP of Pharmacy Services/Pharmacy Manager/Pharmacist including, but not limited to: Training, Courier Back-Up, Patient Assistance Program, Billing- ensures proper billing and collection of cash and third-party payments for maximum profitability., Immunizations
• Assist with marketing efforts to expand pharmacy service offerings.
• May include presentations to staff at different AllHealth Network locations, direct conversations with patients, distribution of marketing materials
• Train staff and/or patients on pharmacy services available and the requirements for each service
• Achieve and maintain competency in all aspects of pharmacy operations
• Cross-train on different pharmacy processes
• Identify and research ways to implement new pharmacy processes and improvements
• Exceed patient’s customer service expectations
• Respond immediately to patients needing service
• If unable to resolve the patient’s issue, obtain assistance from others and follow up with patientMTM Consultations, Immunizations, Adherence Monitoring, May be selected to be the infection control officer

Benefits

• Positive, collaborative team culture
• Competitive compensation structure
• Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts
• Retirement Savings 401k, company match up to 50% of the first 6% contributed
• Excellent Paid Time Off & Paid Holidays Off
• Additional Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED