Pharmacy Technician II - Home Infusion Call Center
The University of Kansas Health System•Lenexa, KS
•Onsite
About The Position
Join our Home Infusion team! This is a full time position located at our Southlake campus in Lenexa, Kansas. Our Customer Care Pharmacy Technicians work in an office setting environment and support the care coordination of our patients by calling patients to confirm refill schedules, supply checks, perform medication reconciliation, reschedule IV pump returns and other tasks as assigned to ensure patient's needs are being met for their Home Infusion care.
Requirements
- High School Graduate or GED.
- 2 or more years experience as a pharmacy technician in a comparable setting
- Pharmacy Technician Registration - State Board of Pharmacy Kansas and/or Missouri - per work state upon Hire
- Technician must maintain certification on an ongoing basis and complete all continuing education requirements.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) OR equivalent National Pharmacy Technician Certification.
Nice To Haves
- Advanced Certified Pharmacy Technician (CPhT-Adv) - Pharmacy Technician Certification Board (PTCB)
- Certified Compounded Sterile Preparation Technician (CSPT) - Pharmacy Technician Certification Board (PTCB)
Responsibilities
- Efficiently and accurately prepares basic and advanced sterile compounds following all established procedures and safety protocols.
- Accurately fills patient supplies delivery orders for dispensing.
- Able to recognize potential delays then triage and escalate shipping complications.
- Maintains drug transfer records appropriately for transfers between pharmacy locations.
- Pulls and stocks ADS machines & CSM with high accuracy and timeliness where applicable.
- Ensures accuracy of ADS inventory through outdates, cycle counts, resolution of discrepancies and accurate barcode scanning.
- Places and receives drug orders through wholesaler.
- Understands how to review patient schedules to determine appropriate inventory needs when placing drug orders.
- Orders appropriate NDCs through knowledge of configured NDCs and NDC implications with ADS machines.
- Places and receives supply orders.
- Executes basic backorder management.
- Accurately follows controlled substance policies when ordering / receiving controlled substances.
- Understands advanced computer operations in core systems, with ability to trouble shoot and correct errors.
- Follows standards set for utilization of technology with a high degree of accuracy.
- Accurately maintains pharmacy records and logs (invoices, recalls, inventory etc.).
- Organizes records for easy access and review.
- Demonstrates knowledge of changing regulatory and quality standards and applies knowledge to daily work, escalating when appropriate.
- Communicates effectively with patients, caregivers and staff to resolve routine service concerns.
- Provides accurate information about pharmacy processes while escalating appropriately.
- Consistently applies safety protocols, recognizes potential medication errors, and collaborates with pharmacists and leaders to correct issues.
- Reports safety events and near misses in Health System reporting tool.
- Escalates safety issues that may impact other locations in daily huddles.
- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Benefits
- The health system provides reasonable accommodations to qualified individuals with disabilities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
