Compounding - Pharmacy Technician I

Mass General Brigham•Boston, MA

10d•Onsite

About The Position

Under the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician I performs routine technical and operational duties to support safe, timely pharmacy services in accordance with established policies and applicable regulations. The role supports pharmacy operations by preparing, packaging, labeling, and distributing medications and stock orders; delivering medications and supplies to patient care areas; and maintaining appropriate storage, rotation, and inventory practices. The technician documents work using pharmacy information systems and departmental tools and may be assigned to central pharmacy and/or specialized areas based on operational needs. The technician audits medication storage areas, escalates discrepancies, and handles controlled substances according to departmental policy. The role may also include assisting with onboarding and training junior staff and participating in departmental projects and quality and safety initiatives as assigned. This position does not require patient care.

Requirements

High school diploma or equivalent.
Massachusetts Pharmacy Technician License required.
Board-certified pharmacy technician credential from a nationally approved technician certification board: PTCB CPhT or NHA ExCPT.
0–1 year of pharmacy technician experience required.
Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures.
Understanding of HIPAA privacy rules and discretion when handling patient-related information.
Ability to follow safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements.
Proficiency with math calculations associated with assigned responsibilities.
Ability to distinguish routine functions from those requiring a pharmacist's professional judgment.
Ability to sustain attention and care while performing routine, repetitive tasks.

Responsibilities

Perform routine pharmacy support tasks under the direction of a staff pharmacist and/or pharmacy leadership team, following established policies and procedures.
Prepare, package, label, and distribute unit-dose medications, outpatient prescriptions, and stock orders.
Deliver medications and supplies to patient care areas.
Support proper medication and supply storage, rotation, and inventory practices.
Document work using pharmacy information systems and departmental tools as trained.
Use area-specific technology, including robotics, automation, software, equipment, and information systems.
Audit medication storage areas using data collection tools, as applicable, and escalate discrepancies.
Handle controlled substances in accordance with departmental policy.
Communicate professionally with patients and caregivers to gather information and/or triage inquiries.
Assist with onboarding and training junior staff and participate in departmental projects and quality and safety initiatives as assigned.