Pharmacy Technician I

Elevance Health•Lake Mary, FL

2d•Hybrid

About The Position

The Pharmacy Technician I is responsible for the interpretation and data entry of basic prescriptions, prior authorization processing, and troubleshooting adjudication issues. This position will be based at 3200 Lake Emma Rd, Ste 1000, Lake Mary, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

Requirements

Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
Current State Pharmacy Tech. Certification or National Certification based on applicable state(s) required.

Nice To Haves

Two years of pharmacy experience is strongly preferred.
Previous experience working in specialty pharmacies is highly preferred.

Responsibilities

Verifies member information and inputs data for the pharmacists.
Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs.
Provides resolution to providers offices regarding information required to process prescription orders accurately.
Responds to inquiries from physicians, sales team, and members related to prescriptions.
Generate documentations in patients’ accounts within EnterpriseRX, ensuring accurate notation of actions taken and resolutions.
Help deliver high-quality lifesaving pharmacy care for patients with complex or medical conditions.
Processing specialty prescriptions orders accurately, ensuring compliance with regulatory requirements and internal standard operating procedures.
Work closely with pharmacists and providers offices to prevent delays in therapy and provide exceptional service experience.
Contacting healthcare providers offices to clarify prescription details, secure missing information, and resolve discrepancies that prevent order processing.