Pharmacy Technician - 1800
About The Position
The Pharmacy Technician I supports pharmacy services by preparing medications, processing orders, and assisting patients under the direct supervision of a licensed pharmacist. The role promotes accuracy, safety, and efficiency in medication delivery and provides customer service and technical support in a high-volume ambulatory care setting. It supports integrated, patient-centered pharmacy services for individuals experiencing or at risk of homelessness. The Colorado Coalition for the Homeless works collaboratively to prevent homelessness and create lasting solutions for families, children, and individuals experiencing or at risk of homelessness throughout Colorado. It advocates for and provides housing and services intended to improve the health, well-being, and stability of those it serves. Its service philosophy emphasizes dignity, trauma-informed communities, equity, inclusion, diversity, continuous quality assurance, innovation, professional development, and effective use of resources.
Requirements
- High school diploma or GED.
- Current Basic Life Support certification required within 30 days of hire.
- Current Pharmacy Technician Certification (CPhT) through the Pharmacy Technician Certification Board (PTCB).
- Current registration with the Colorado Board of Pharmacy.
- Prior experience as a pharmacy technician.
- Experience with insurance billing.
- Strong critical-thinking and problem-solving skills.
- Excellent customer-service and interpersonal communication skills, with high emotional intelligence.
- Knowledge of homelessness and health disparities, and sensitivity to underserved populations.
- Proficiency with pharmacy systems, EHRs, and Microsoft Office applications.
- Ability to work effectively in a fast-paced, team-based environment.
Nice To Haves
- Experience in an FQHC, community health center, or safety-net healthcare setting.
- Bilingual English and Spanish.
Responsibilities
- Prepare new and refill medications under a pharmacist’s direct supervision and coordinate with other pharmacy technicians.
- Maintain accurate records and documentation and comply with regulatory requirements.
- Assist patients with prescription needs and provide customer service in a trauma-informed manner.
- Process prescription orders using the pharmacy tracking system and electronic health record system.
- Assist with insurance billing, payment processing, and resolution of prescription-related issues.
- Provide technical support for drug distribution services, inventory management, and ordering supplies.
- Collaborate with pharmacists and healthcare providers to ensure timely and accurate service delivery.
- Protect patient confidentiality in accordance with HIPAA and organizational protocols.
- Provide customer service to patients, providers, internal staff, and external partners.
- Maintain a respectful, inclusive, and collaborative work environment aligned with CCH’s mission and values.
- Record clinical and non-clinical services, communications, and tasks accurately and promptly in the EHR and other required systems; maintain complete, up-to-date charts and accommodate system upgrades as directed.
- Perform other job duties as assigned.
Benefits
- Health insurance (HMO or PPO)
- Dental plans
- Vision insurance
- Flexible spending accounts
- Supplemental life insurance
- Company-paid basic life and AD&D insurance
- Employee Assistance Program
- 403(b) retirement savings matching
- Paid time off, including holidays, sick leave, and vacation
- Domestic partner coverage for same- and opposite-sex partners
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
