Pharmacy Technician I - Retail
About The Position
This role assists the Site Manager/Pharmacist-In-Charge with various pharmacy tasks. The primary responsibilities include responding to and resolving insurance questions, processing prescriptions accurately and efficiently, and providing exceptional customer service. The technician will also assist in preparing and dispensing medications and supplies, entering new and refill prescriptions into the computer system, liaising with physician offices for refill requests, handling cash register transactions, receiving patient prescriptions, verifying stock against invoices, and maintaining the overall orderliness of the pharmacy.
Requirements
- Active technician registration with the Minnesota Board of Pharmacy
Nice To Haves
- Graduate of an approved pharmacy technician program
- 1 year retail and/or pharmacy experience
Responsibilities
- Receive prescriptions from patients and gather appropriate information per department policy.
- Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring, and labeling prescriptions.
- Verify insurance and resolve issues in a manner that will serve the customer’s needs.
- Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.
- Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests and entering and calculating complex prescriptions such as compounds and injectables.
- Demonstrate comprehensive knowledge of the computer system. Utilize the reporting system as necessary.
- Process manual prescriptions including EZ-DME, breast pumps and Worker’s Compensation, in an efficient and accurate manner.
- Complete special orders to meet customers’ needs.
- Respond to internal and external customer questions and concerns in a professional and customer-focused manner.
- Handle cash register transactions quickly and accurately.
- Perform administrative duties as assigned by the manager.
- Duties may include scheduling, maintaining pharmacy software and automation systems, bookkeeping activities, onsite training of staff and acting as a primary resource for problem solving.
- Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest.
- Assist in onboarding and training of new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.
- Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies, and Fairview Policy.
- Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.
- Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition daily
- Ensure each product has a POS shelf label
- Assist in inventory control functions
- Record invoices in department inventory control/invoice records
- Maintain stock of inventory in assigned areas
- Receive, unpack, and check incoming stock against invoices and place into inventory
- Process recalls and returns when necessary
- Help in the maintenance of pharmacy billing records
Benefits
- medical
- dental
- vision plans
- life insurance
- short-term and long-term disability insurance
- PTO and Sick and Safe Time
- tuition reimbursement
- retirement
- early access to earned wages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
