Pharmacy Technician I – Refill & Prescription Support - BioPlus Specialty Pharmacy
About The Position
BioPlus Specialty Pharmacy, a proud member of the Elevance Health family, is seeking a Pharmacy Technician I to join their Refill & Prescription Support team. This role is crucial in providing an unparalleled level of service focused on whole health. Through distinct clinical expertise, digital capabilities, and broad access to specialty medications, BioPlus delivers an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey. The Pharmacy Technician I will be responsible for the interpretation and data entry of basic prescriptions, and troubleshooting adjudication issues.
Requirements
- Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
- Current State Pharmacy Tech Required.
- Certification or National Certification based on applicable state(s) required.
Nice To Haves
- Specialty Pharmacy experience is strongly preferred.
- Prior experience working in a call center environment preferred.
Responsibilities
- Process specialty prescription orders accurately and efficiently, ensuring compliance with regulatory requirements, safety and quality standards, and internal standard operating procedures to support high-quality pharmacy care for patients with complex medical conditions.
- Collaborate with pharmacists and healthcare provider offices to clarify prescription details, obtain missing information, and resolve discrepancies with urgency and attention to detail, helping prevent delays in therapy and deliver an exceptional service experience.
- Verifies member information and inputs data for the pharmacists.
- Ability to accurately read, interpret, and transcribe prescriptions, charts, and lab notes, including working knowledge of ICD-10 codes.
- Educates members on pharmacy based rules related to prescriptions and medication resources or assistance programs.
- Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
