Pharmacy Technician - Fulfillment Supervisor

Guardian Pharmacy•Idaho Falls, ID

1d•$45,074 - $47,840•Onsite

About The Position

Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy - Idaho Falls, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Idaho Falls, Idaho. We are reimagining medication management and transforming care. Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. We’re looking for an experienced, licensed Pharmacy Technician to supervise our Fulfillment Department. Someone who knows pharmacy, knows how to lead people, and genuinely enjoys being part of a team. We’re a closed-door, long-term care pharmacy where accuracy, timing, teamwork, and consistency matter every day. Our fulfillment team works behind the scenes to make sure medications are packaged accurately, efficiently, and ready for the patients and care teams who depend on us. We need a hands-on leader who can coach our packers, keep the team moving, solve problems, and bring consistency and enthusiasm to the floor. If you’re an experienced pharmacy technician with leadership experience and you’re ready to lead a great team, we want to meet you.

Requirements

Pharmacy Technician License is REQUIRED — this is non-negotiable.
Pharmacy experience and management/supervisory experience.
A natural ability to lead, coach, motivate, and hold people accountable.
A hands-on leadership style and willingness to jump in when the team needs you.
Strong attention to detail and commitment to accuracy.
Excellent communication and problem-solving skills.
The ability to stay organized and focused in a fast-paced environment.
A genuine interest in building a strong, positive team culture.
Current pharmacy technician license/registration as required by the state.
Management, supervisory, or team-lead experience — REQUIRED.
Pharmacy experience — REQUIRED.
Strong computer skills and ability to learn pharmacy and automation systems.
Ability to work flexible hours as needed.

Nice To Haves

Certified Pharmacy Technician (CPhT) — preferred/willing to become certified within 6 months of hire
5+ years of related experience preferred.

Responsibilities

Lead, coach, and motivate fulfillment technicians and packers.
Manage daily staffing, workflow, productivity, quality, and accuracy.
Train new team members and ensure staff are confident in their assigned workflows.
Keep medications moving accurately and on schedule for courier departure.
Monitor automation and fulfillment processes and address issues quickly.
Identify opportunities to improve workflow, efficiency, and quality.
Provide ongoing coaching, feedback, and performance support.
Work alongside the team when needed — filling, stocking, prepacking, automation, and other fulfillment functions.
Partner with other supervisors and departments to keep the pharmacy running smoothly.
Lead by example through attitude, dependability, productivity, and accountability.
Ensure compliance with applicable pharmacy laws, regulations, and company policies.