Pharmacy Technician - Data Entry

Guardian Pharmacy • Cedar Rapids, IA

2d • Onsite

About The Position

Right Dose Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Cedar Rapids, Iowa. We’re reimagining medication management and transforming care. Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Through advanced knowledge or specialized skill, serves as a subject matter expert and departmental resource. Performs Data Entry tasks independently and exercises critical problem solving to resolve customer service issues. Provides exemplary customer service to the long-term care facilities we serve.

Requirements

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration required
• 3+ years of related experience including 1 year as a Data Entry Technician II.
• Advanced computer skills; pharmacy operations system experience required
• Basic knowledge of adjudicating a claim
• Knowledge of Brand Name/Generic medications and Sig codes
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Responsibilities

• Consistently perform all activities and duties of Data Entry Pharmacy Technician II at above standard performance levels.
• Ensure customer service standards are met for facilities and patients we service
• Assist Lead and/or Supervisor in training the Data Entry staff on systems and processes to ensure Data Entry technicians are fully trained within established time period.
• Serve as subject matter expert and departmental resource in Pharmacy operating systems and workflow.
• Provide assistance and mentor new Data Entry pharmacy technicians.
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently
• Using advanced knowledge, independently troubleshoot, research and resolve customer service issues that require judgement and critical thinking.
• Understand & exercise proficiency in Cycle in order to meet delivery deadlines.
• Assists in training technicians in Cycle as appropriate.
• Consistently exceed pharmacy's established accuracy and productivity levels.

Benefits

• Competitive pay
• 401(k) with company match
• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Paid holidays and sick days
• Generous vacation benefits based on years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED