Pharmacy Technician, Clinical Assistant

CVS Health • Phoenix, AZ

4d • Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is an exciting time to join the Medication Therapy Management Team! As a Clinical Assistant Pharmacy Technician you will be working within the Medication Therapy Management (MTM) side of CVS Pharmacy as valued team member helping our members on their path to better health every single day by providing top notch customer service. As the first point of contact, you would handle general questions about the service and support all phases of the care process starting with enrollment, creation and maintenance of an electronic medical/pharmacy record, appointment scheduling, and care plan processing/mailing. As a Clinical Assistant, you would also help support inbound and outbound calls from plan members, document activity and maintain electronic medical records while providing the highest quality healthcare and service to plan members and other internal and external partners. All of our technicians work on a 40 hour work week, we assist our members Monday through Friday, no weekends and no holidays. This position is setup in a hybrid work from home structure. The hybrid structure is working in a scheduled rotation of 1 week work from home, and 1 week onsite/in office. This rotation starts after 90-days from the start date with the completion of training and a performance review. CVS Health offers a competitive benefit package which includes but is not limited to Paid Time Off, 10 paid holidays, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS/pharmacy stores. Schedule : 8:30am - 5:00pm, then 9:30am - 6:00pm Monday - Friday (time change) Our application process is 2 simple steps. 1. Apply on line. 2. Take our Virtual Job Tryout to fast track the recruitment process and start your career with CVS! Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 10/02/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Requirements

• Active Arizona Pharmacy Technician License or Registered/Licensed Pharmacy Technician Trainee
• At least 6 months of pharmacy technician experience
• High School Diploma or GED equivalent

Nice To Haves

• CVS Health experience
• Experience working in a retail, hospital, medical office, or pharmacy setting
• Valid/Active PTCB Certification or NHA Certification

Responsibilities

• Handle general questions about the service
• Support all phases of the care process starting with enrollment, creation and maintenance of an electronic medical/pharmacy record, appointment scheduling, and care plan processing/mailing
• Support inbound and outbound calls from plan members
• Document activity
• Maintain electronic medical records
• Providing the highest quality healthcare and service to plan members and other internal and external partners

Benefits

• Paid Time Off
• 10 paid holidays
• health/dental/vision insurance
• employee discounted stock purchase program
• 401K
• tuition reimbursement
• employee discounts at all CVS/pharmacy stores
• medical, dental, and vision coverage
• retirement savings options
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED