Pharmacy Technician, Certified
About The Position
Hy-Vee is seeking a certified pharmacy technician to support pharmacists in preparing and distributing prescription medications accurately and professionally. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities while maintaining confidentiality and regulatory compliance. The position is in a fast-paced retail pharmacy, where the technician handles multiple tasks throughout each shift, including filling prescriptions, answering telephone calls, and assisting customers. The pharmacy handles and prepares hazardous drugs, and occasional exposure to hazardous chemicals or solvents may occur during compounding, including chemotherapy drugs. Training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program.
- Maintain continuing education requirements to keep the license active.
- Vaccination certification if administering vaccines, as required by law.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to use discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision and in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Successful completion of a pre-employment drug screen.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist's expertise and judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
- Contact doctors' offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies, and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain cleanliness in the pharmacy and dispensing area.
- Protect customers' private medical information in accordance with HIPAA.
- Follow statutes and regulations that apply to pharmacy technicians.
- Work with co-workers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
