Pharmacy Technician, Certified

Chiricahua Community Health Centers, Inc•Sierra Vista, AZ

About The Position

The Certified Pharmacy Technician assists the Pharmacy Supervisor with the pharmacy’s day-to-day activities. The role supports effective pharmacy operations by accurately processing prescription orders and clinic supply requests, completing payer billing transactions after pharmacist verification, maintaining pharmacy documentation, assisting with prescription-processing issues, and supporting pharmacy staff and patients. The technician also helps maintain medication and supply inventory, equipment, and medication storage areas; provides training and orientation support; and performs administrative and clerical duties as needed. The position involves occasional travel between clinic sites and may require early mornings, evenings, extended hours, and assigned weekends.

Requirements

High school diploma or GED.
Active Pharmacy Technician License from the Arizona State Board of Pharmacy.
Valid driver’s license.
Valid Fingerprint Clearance Card.
Ability to comprehend and compose instructions, correspondence, and communications in English, orally and in writing.
Ability to effectively present information in one-on-one and small-group situations to patients, internal providers and staff, and cooperating agency staff.
Ability to perform medical math, including ratios and proportions, dosage calculations, metric and household equivalents, Roman numerals, abbreviations, percentages, and general math.
Ability to gather and analyze data skillfully.
Ability to perform varied assignments and make decisions requiring independent judgment.
Critical-thinking and problem-solving skills.
Knowledge of HIPAA and Corporate Compliance rules and regulations.
Computer literacy and proficiency with Microsoft Office programs.
Ability to prioritize and plan work, use time efficiently, and develop realistic action plans.
Ability to provide excellent customer service by mail, telephone, and in person.
Reliable transportation for occasional travel and extended hours.
Ability to occasionally exert enough force to move objects weighing up to 25 pounds.
Ability to remain stationary continuously and stand for extended periods.
Ability to move constantly within the workplace to assist patients and operate office equipment.
Hand-eye coordination and manual dexterity to operate computers, telephones, and other office machinery and handle small objects such as medication tablets and containers.
Close visual acuity to record and view information on monitors and documents and to identify and distinguish colors.
Ability to perceive objects’ size, shape, temperature, and/or texture by touch.
Ability to discern sounds at normal spoken volume.
Ability to work in a healthcare facility environment with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.

Nice To Haves

Experience as a Pharmacy Technician Trainee.
Bilingual English and Spanish skills.
Knowledge of health plans and community health centers.
Knowledge of 340B regulations.
Knowledge of pharmacy software.

Responsibilities

Apply relevant Joint Commission Accreditation standards, CCHCI policies, and reporting requirements.
Receive and accurately process prescription orders and clinic supply requests promptly.
Complete prescription transactions by correctly billing appropriate payers after pharmacist verification.
Print required pharmacy reports and labels.
Help identify prescription-processing problems, propose and implement solutions, and follow up.
Answer phone calls, respond to questions as able, route callers appropriately, and take messages for pharmacy staff.
Travel to pick up orders or deliver medications to clinic areas or other CCHCI sites as needed.
Prepare and facilitate daily and weekly bank deposits.
Maintain and accurately file logs, records, and required documentation.
Maintain pharmacy equipment through preventive maintenance and cleaning, follow manufacturer instructions, report malfunctions, and request repairs.
Complete and document medication storage-area inspections.
Participate in pharmacy staff and other meetings as required.
Perform administrative and clerical duties for the pharmacy department as needed.
Orient and train new team members and assist coworkers with assigned tasks.
Assist with selecting and training Pharmacy Technician Trainees at the discretion of the Lead Pharmacy Technician and Pharmacy Technician Supervisor.
Work assigned weekends as required.
Assist with ordering, receiving, unpacking, and storing medications and supplies.
Rotate stock to ensure items are used before expiration.
Identify and replace outdated or unusable medications as needed.
Replenish emergency and clinic supplies accurately and promptly.