Pharmacy Technician Certified, with Immunizations

Hy-Vee, Inc.•Cedar Rapids, IA

1d•Onsite

About The Position

Our Certified Pharmacy Technicians with Immunization certification bring an additional layer of care and service to our patients, supporting pharmacists in prescription preparation and distribution while also administering vaccines as allowed by law. In this role, you'll assist with everything from prescription processing and insurance billing to customer service and inventory, all while maintaining the highest standards of confidentiality and compliance. If you are detail-oriented, passionate about helping people, and ready to make a meaningful impact on patient health, we'd love to have you on our team.

Requirements

High school diploma or equivalent required
Certified as a licensed technician through a certified national program required; must maintain continuing education requirements to keep license active
CPR and Immunization Certification required; must maintain continuing education requirements to keep certification active
Vaccination certification as required by law where applicable
Apply logical and scientific thinking to solve problems involving both abstract and concrete variables
Perform arithmetic, algebraic, and geometric calculations accurately
Compose original correspondence, follow technical manuals, and evaluate technical data
Counsel and advise customers and interact professionally with patients, healthcare providers, and team members
Maintain a high level of discretion and integrity when handling confidential patient information
Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions
Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations
Exposure to bloodborne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk preferred

Responsibilities

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Handle customer inquiries that do not require a pharmacist's expertise and judgment
Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
Contact doctor's offices to take or request refill prescriptions as needed
Gather and maintain accurate patient information required to prepare prescriptions
Assist pharmacists in preparing prescription drug products for dispensing
Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting
File prescriptions after they have been dispensed and report any medication errors to appropriate personnel
Order, check in, and stock pharmacy supplies and log invoices as necessary
Perform cash transactions accurately
Administer vaccines as allowed by law in accordance with CPR and Immunization Certification requirements
Maintain the cleanliness of the pharmacy and dispensing area
Maintain the confidentiality of customers' private medical information in accordance with HIPAA
Adhere to all statutes and regulations pertaining to a pharmacy technician
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Assist in other areas of the store as needed and take on special projects as assigned
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time