Pharmacy Technician Associate Representative - CarepathRx - US Remote
The Cigna Group
•Remote
About The Position
The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.
Requirements
- High school diploma required
- National pharmacy technician certification.
- 1+ year institutional pharmacy technician experience.
- 1+ year retail pharmacy technician experience.
- Strong communication skills.
- Strong customer service skills.
- Strong IT troubleshooting skills.
- Proficiency with MS Office and Google tools.
- Ability to work overnights and/or weekends.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Monitor client coverage and assist pharmacists with order processing.
- Triage and manage high‑volume client calls.
- Provide basic technical support and coordinate with IT for advanced issues.
- Contact healthcare professionals to gather clinical or demographic information needed.
- Support workflow during downtime and help secure emergency shift coverage.
- Submit nightly shift reports.
Benefits
- Benefits start on Day 1
- 18 days of PTO within a full calendar year
- 401(k)
- Career advancement opportunities
- Bonus eligibility through incentive plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
