Pharmacy Technician - AMS

Carle Health•Champaign, IL

19h•Onsite

About The Position

Join our team as an AMS Pharmacy Technician and play a vital role in patient care. In this position, you will work under the direct supervision of the AMS Pharmacist to provide essential administrative and non-clinical support. Your work directly ensures the smooth operation of our Anticoagulation Management Services program and helps maintain high-quality care for our patients.

Requirements

High school diploma, or G.E.D.
Illinois Pharmacy Technician Registration/Certification requirements, e.g., CPhT.
Excellent phone etiquette, strong data entry accuracy, and exceptional organizational skills.
Ability to work well with other clinical staff.

Nice To Haves

Previous pharmacy technician experience is preferred
Experience with electronic health records (EHR) and pharmacy management systems preferred.

Responsibilities

Manage phone lines: Answer incoming calls and route inquiries or escalate concerns to the pharmacist.
Outreach: Complete INR reminder calls and notify patients of normal INR results.
Information gathering: Collect general, non-clinical patient data during phone interactions.
Prescription management: Accurately enter prescription refill requests.
Scheduling: Book patient INR appointments and manage scheduling changes.
Coordination: Contact outside medical facilities to retrieve missing INR results or medication records.
System updates: Input external INR lab results into patient electronic profiles.
Profile maintenance: Enter and update patient information for new and existing patients.
Order processing: Manage documentation for AMS enrollments, renewals, and provider changes.
Identify patient needs: Immediately alert the AMS Pharmacist when patient responses or data require clinical judgment or pharmacist intervention.