Pharmacy Tech

Family & Children's Services•Tulsa, OK

1d•$19•Onsite

About The Position

At Family & Children’s Services Pharmacy, you can build a rewarding pharmacy career without sacrificing your life outside of work. Enjoy no weekends, no holidays, no late-night closes, full benefits, and up to 35 paid days off in your first year. You’ll join a busy, team-focused, nonprofit, behavioral health pharmacy where your work has a real purpose: helping clients overcome barriers and get the medications they need. This isn't your typical retail pharmacy. Our pharmacy is an important part of the client's overall care team. We work closely with prescribers, nurses, case managers, insurance plans, patient assistance programs, and other FCS programs to help clients access their medications. Our technicians rotate through 10 different pharmacy stations, giving you the opportunity to develop a broad range of pharmacy skills and keeping your workday varied. We are looking for someone who can work accurately and efficiently in a fast-paced environment while also bringing compassion, critical thinking, and a team-first attitude to work every day.

Requirements

High school diploma or equivalent
Must meet requirements to obtain and maintain an Oklahoma Pharmacy Technician permit
Must complete or have satisfactorily completed pharmacy technician training as required by the Oklahoma State Board of Pharmacy
Ability to communicate effectively and professionally with clients, coworkers, healthcare professionals, and third-party payers
Ability to maintain confidentiality and comply with pharmacy policies and applicable state and federal requirements
Detail-oriented. Accuracy matters, and you notice the small things.
A problem solver. When something rejects or doesn't make sense, your first instinct is to investigate.
A strong communicator. You can communicate professionally with clients, coworkers, providers, and insurance representatives.
Compassionate. Many of our clients face significant barriers to care. You treat every person with dignity and respect.
Dependable. Your team can count on you to be present, prepared, and engaged.
A team player. You understand that when the pharmacy gets busy, everyone works together.
Adaptable. You're comfortable learning different responsibilities and rotating among multiple pharmacy stations.

Responsibilities

Process new and refill prescriptions accurately and efficiently
Enter prescriptions received electronically, by fax, transfer, or written prescription
Process insurance claims and troubleshoot billing rejections
Assist with prior authorizations and quantity-limit overrides
Search for insurance coverage and enter billing information accurately
Identify medication-access barriers and connect clients with available resources
Refer appropriate clients to our Patient Assistance Program (PAP)
Proactively communicate with clients when prescriptions are delayed
Assist with medication delivery preparation and coordination
Recognize situations requiring pharmacist intervention, counseling, or Drug Utilization Review
Provide friendly, professional service in person and by phone
Communicate with nurses, providers, case managers, and other FCS staff
Keep the care team informed when prescription issues could delay treatment
Document prescription and patient-profile notes clearly and accurately
Respond to internal communications in a timely manner
Assist clients with questions and concerns
Recognize when difficult situations should be escalated to a pharmacist or supervisor
Maintain client confidentiality at all times
Select the correct medication and quantity for pharmacist verification
Maintain accurate patient, prescription, and insurance information
Follow established procedures for prescription processing and preparation
Maintain an organized and clean work area
Complete assigned responsibilities within expected timeframes
Stay focused at your assigned station while adapting to changing workflow needs
Anticipate potential problems and communicate concerns before they cause delays
Maintain a positive and professional attitude
Step in to help teammates when workflow demands it
Give and receive constructive feedback appropriately
Communicate openly when they need assistance
Take ownership of their responsibilities
Look for solutions before simply passing a problem to someone else
Adapt as priorities and workflow change throughout the day
Are dependable, punctual, and ready to contribute