Pharmacy Tech (retail) Phifercares Pharmacy

DCH Health Care Authority•Tuscaloosa, AL

2d•Onsite

About The Position

The retail pharmacy technician assists pharmacists in providing medication to patients of all ages and helps the pharmacist in any routine duties not requiring professional judgment in our pharmacy. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with policies and procedures. Provides patient with excellent customer service by being greeting them and offering assistance to have a positive experience. Escalates concerns to the pharmacist if needed. Performs duties as assigned by Pharmacy Manager or other Pharmacist including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Responsible and accountable for registering all related sales using the signature pad or computer. Assists in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of compliance requirements, and processes invoices, notifies pharmacist of shortages Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Performs essential job functions in a manner that ensures the safety of patients, visitors and employees. Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees. Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned.

Requirements

Must be a high school graduate or have the equivalent.
Must be registered as a technician in State of Alabama by start date.
Must become pharmacy technician certified within 6 months from job start date of the job through pharmacy technician certification board.
Must be able to operate a computer, calculator and a telephone, transfer carts and other related pharmacy equipment.
Must be able to read, write legibly, speak, and comprehend English.

Responsibilities

Assists the pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy Department duties.
Provides patient with excellent customer service.
Escalates concerns to the pharmacist if needed.
Utilizes pharmacy systems to enter patient and drug information.
Fills prescriptions by retrieving, counting and pouring pharmaceutical drugs.
Verifies medicine is correct and checks for possible interactions.
Assists pharmacists in scheduling and maintaining work flow.
Registers all related sales using the signature pad or computer.
Assists in locating products.
Handles telephone calls that do not require personal attention of the pharmacist.
Processes manual claims for third party program prescription services.
Performs other clerical duties.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
Maintains knowledge of compliance requirements.
Processes invoices.
Notifies pharmacist of shortages.
Reports prescription errors to pharmacist on duty.
Adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Maintains performance, patient and employee satisfaction and financial standards.
Performs compliance requirements as outlined in the Employee Handbook.
Adheres to the DCH Behavioral Standards.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Adheres to all DCH Health System policies and procedures.
Performs all other duties as assigned.