Pharmacy Tech II-Kelsey Seybold Clinic: West University

UnitedHealth Group•Houston, TX

4d•Onsite

About The Position

Assists the Pharmacist in the preparation of prescriptions as permitted by state law. Maintains good customer service by accepting prescriptions or refill requests, processing sales and answering questions for customers. Achieves customer satisfaction by promptly processing prescriptions, sales transactions , and answering questions. Other duties include stocking and pricing over the counter (OTC) items, maintaining the OTC areas, processing clinic medication requisitions, and other duties as required by the pharmacist.

Requirements

High school diploma/GED or Completion of Certified Technician training program
TSBP Registration
2+ years retail pharmacy experience Or Completion of an Accredited Pharmacy Technician Program
Proven to read merchandise labels and invoices; to ask and answer questions over the phone; to write information on prescriptions
Proven ability to communicate with customers to handle complaints and problems
Proven to operate computer terminal for processing prescriptions
Math cash handling - Proven ability to add and subtract; able to make change; able complete daily cash report.
Type 20 WPM
Stress Tolerance - Proven to receive prescriptions and ring up sales in a fast paced environment
Physical stamina - Proven to work in fast paced environment, and maneuver around pharmacy

Nice To Haves

PTCB Certification
HMO and 3rd party managed care experience
Compounding experience
10 key by touch
Proven to know when to refer questions, problems, and complaints to a pharmacist

Responsibilities

Counts, pours, and packages medication, following all prescription error prevention procedures, for review by the Pharmacist
Enters prescription and patient information into the pharmacy computer system
Retrieves medication from stock
Refers medical, prescription, or other appropriate questions or phone calls to Pharmacist
At point of sale, verifies that customer receives correct prescription(s)
Enters sales on cash register, process payments, and bags merchandise at end of sale
Enters refill requests in IDX, Contacts physician’s office or refill hotline regarding refill authorizations
Answers and transfers phone calls
Move stock from storage to OTC area, follow plan-o-gram to stock shelves, label OTC products and shelves, complete OTC price changes, and change ad signs
Any other duties as deemed necessary to support clinic and pharmacy activities
Stock pharmacy shelves and remove out-dated over the counter (OTC) stock, returns, call-ins, etc. from shelves and complete paperwork for returning goods
Assist customers in locating OTC needs
Fronts and clean shelves clean counters, bins, etc.
Attend meetings as designated