Pharmacy Tech/Customer Service Rep
Avion Pharmaceuticals•San Antonio, TX
•Onsite
About The Position
The Pharmacy Technician plays a pivotal role in expediting prescription processing by efficiently initiating essential procedures. This position demands strong organizational skills and the development of an efficient workflow system to ensure the seamless filling of prescriptions.
Requirements
- At least 2 years of experience in a busy retail setting preferred.
- Duties to include any other task as may be assigned by the supervising pharmacist.
Nice To Haves
- Prior knowledge of Pioneer Pharmacy System preferred, but not required.
Responsibilities
- Streamline the prescription filling process, ensuring its efficiency.
- Provide customer service (receive inbound calls and triage them accordingly, make outbound calls).
- Process prescriptions, i.e. accurate data entry.
- Safely package and label products.
- Maintain and update patient profiles.
- Retrieve original prescriptions from pharmacy files for clarification.
- Prepare labels for both new and refill prescriptions, including computer-generated labels when applicable.
- Assist customers with prescription pick-up, cash transactions, and pharmacist notifications.
- Complete and process third-party documents.
- Organize prescription books and new prescriptions.
- Assemble prescription vials.
- Manage incoming orders, ensuring accuracy, pricing, and shelf life compliance.
- Stock pharmacy shelves and refrigerators as needed.
- Monitor and remove outdated items.
- Maintain cleanliness in the pharmacy workspace and premises.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
