Pharmacy Student Intern - Nashville Division (Greater Knoxville Locations)

Kroger•Nashville, TN

3d•Onsite

About The Position

This role focuses on creating an outstanding customer experience through exceptional service within the pharmacy department. The intern will help establish and maintain a safe and clean environment, assist the department manager in reaching sales and profit goals, and monitor quality assurance standards. The position emphasizes the company's core values of respect, honesty, integrity, diversity, inclusion, and safety, while encouraging associates to deliver excellent customer service.

Requirements

Be actively enrolled in a US school of pharmacy
Hold a current state issued Pharmacy Intern license

Responsibilities

Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
Provide drug counseling to customers.
Assist with over the counter medications recommendations.
Be able to accurately input patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and deliver to customer accurately.
Process third party insurance information for customers.
Contact insurance companies on the behalf of the customers, if necessary.
Facilitate charge purchases for customers.
Accept and interpret oral and written prescriptions accurately for fill/refill.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders.
Stock incoming orders properly.
Return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify pharmacist on duty if they are made aware of a prescription incident.
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.