Pharmacy Resolution Center Specialist

Franciscan Alliance, Inc.

5d • Hybrid

About The Position

Indianapolis Education and Support Srvcs Center 421 N Emerson Ave Greenwood, Indiana 46143 A pharmacy is a busy place. Without the support of a hands-on Pharmacy Tech, it would be hard for the Pharmacist to get the job done. This team player handles medication refill requests, handles computer entry, contacts patients about refill information and much more. If you love keeping busy, this is the job for you. THIS IS A HYBRID POSITION. 4 DAYS ARE WORK FROM HOME. ONE DAY IS ONSITE AT FRANCISCAN EDUCATION AND SUPPORT SERVICES CENTER IN GREENWOOD, IN. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Assist in the review and management of medication refill requests and prior authorizations. Collect pertinent patient data from the electronic medical record as outlined by department Policies and Procedures for the purposes of medication refill management and prior authorization completion. Enter information into the electronic medical record as required for the management of medication refill requests and prior authorizations. Assist in the dissemination of pertinent information to Patients, Customers, and/or Employees regarding medication refills and prior authorizations. Assist in scheduling patient clinic visits, as appropriate, as outlined by department Policies and Procedures.

Requirements

• High School Diploma/GED
• 3 years Retail Pharmacy
• Pharmacy Tech, State Cert (PHT) - State Licensing Board REQUIRED
• Pharmacy Technician Certification Board (PTCB) Certification - Pharmacy Technician Certification Board

Nice To Haves

• 3 years Mail Order or Specialty Pharmacy
• 2 years Pharmacy Benefit Company customer service representative

Responsibilities

• Assist in the review and management of medication refill requests and prior authorizations.
• Collect pertinent patient data from the electronic medical record as outlined by department Policies and Procedures for the purposes of medication refill management and prior authorization completion.
• Enter information into the electronic medical record as required for the management of medication refill requests and prior authorizations.
• Assist in the dissemination of pertinent information to Patients, Customers, and/or Employees regarding medication refills and prior authorizations.
• Assist in scheduling patient clinic visits, as appropriate, as outlined by department Policies and Procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees