Pharmacy Resolution Center Specialist

Franciscan Alliance, Inc.•Indianapolis, IN

1d•Hybrid

About The Position

A pharmacy is a busy place. Without the support of a hands-on Franciscan Pharmacy Resolution Center Specialist, it would be hard for the Pharmacist to get the job done. This team player handles medication refill requests, handles computer entry, contacts patients about refill information and much more. If you love keeping busy, this is the job for you. Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. Work REMOTELY 4 days per week work from home and 1 day in office at our Greenwood, Indiana location. Must live within 1.5 hours of Greenwood, IN.

Requirements

High School Diploma/GED
3 years Retail Pharmacy
3 years Mail Order or Specialty Pharmacy
2 years Pharmacy Benefit Company customer service representative
Pharmacy Tech, State Cert (PHT)
Pharmacy Technician Certification Board (PTCB) Certification

Responsibilities

Assist in the review and management of medication refill requests and prior authorizations.
Collect pertinent patient data from the electronic medical record, as outlined by department Policies and Procedures, for the purposes of medication refill management and prior authorization completion.
Enter information into the electronic medical record as required for the management of medication refill requests and prior authorizations.
Assist in the dissemination of pertinent information to Patients, Customers, and/or Employees regarding medication refills and prior authorizations.
Assist in scheduling patient clinic visits, as appropriate, as outlined by department Policies and Procedures.