Pharmacy Quality Coordinator

Curant HealthSaint Petersburg, FL
9dOnsite

About The Position

Do you dream of a great career with a great company – where you can make an impact and help people? We dream of giving you the opportunity to do just this. We are not only committed to improving the lives of patients we serve, but yours as well. Curant means CARE, and that is just what we do. Our culture of caring is evident by being recognized as one of Inc.’s fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our medication management programs and processes are proven to improve outcomes while reducing overall healthcare costs for our patients. Curant Health is searching for a Pharmacy Quality Coordinator to join its team in our St Petersburg Florida office. This position is primarily responsible for all adjudication of prescription claims which includes primary, secondary and tertiary insurance claims.

Requirements

  • Strong attention to detail, strong problem-solving skills and communication skills to interact with a wide variety of personalities is required.
  • At least one (1) year of experience at Curant Health in a Lead or Specialist role (Internal Candidate)
  • Minimum of three (3) years experience as a Pharmacy Technician
  • Requires a high school diploma or its equivalent and at least 3 years of experience in the field or in a related area, or board certification.
  • Must be registered as a Pharmacy Technician in the state which work will be conducted. PTCB certification a plus.

Responsibilities

  • Evaluate production processes for compliance with quality requirements
  • Participate in quality audits
  • Collaborate with management for performance enhancement of least performing personnel
  • Perform operational audits to monitor for accuracy of data entry, correct documentation and follow through of work
  • Evaluate employee and department quality performance to support on-going training opportunities and enhance department best practices
  • Maintain error tracking (PQC) data for both locations and assess trends, training needs and opportunities for improvement
  • Develop metrics, collate data and update performance improvement metrics
  • Utilize ObserveAI as a training and performance improvement resource to enhance the quality of phone calls and patient interactions.
  • Develop and maintain a formal Quality Assurance program focused on adverse drug event reporting and InteliView DUR consistency.
  • Document, attend meetings and assist with implementation all new quality improvement projects.

Benefits

  • We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance.
  • Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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