Health & Benefits Pharmacy Placement Manager

WTW•Milwaukee, MN

13h•Hybrid

About The Position

As a Pharmacy Placement Manager, you will significantly contribute to a client’s benefits strategy through managing and/or leading the entire vendor/carrier bid, procurement, and negotiation process. While the focus area will be Pharmacy, you will have opportunities to learn the full spectrum of employer health and group benefit programs including medical, dental, life, and disability. You will interface with vendors and client teams, prepare client deliverables, and ensure quality standards are met.

Requirements

5+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or insurance vendor/carrier
Intermediate/advanced knowledge of Pharmacy programs, including contracts and provisions
Intermediate/advanced knowledge of Pharmacy vendor/carrier landscape
Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
Strong client service orientation and ability to manage expectations and relationships both internally and with clients
Proven ability to identify and resolve issues with limited information and experience
Strong written and verbal communication skills
Self-starter attitude and ability to work independently and as part of a team
Strong analytical, creative and integrative skills
Ability to direct work of more junior colleagues and provide feedback
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining

Nice To Haves

Relevant industry experience and/or Bachelor's degree in finance/math, risk management, human resources or business will be considered in lieu of industry experience

Responsibilities

Materially contributes to clients’ benefits strategies by leading the entire carrier/vendor bid, procurement, and negotiation process for clients
Understands and articulates broader impact of placement strategies and decisions for carrier/vendor marketings (Requests for Information or Requests for Proposal)
Applies in-depth knowledge of industry trends, available products/solutions and carrier/vendor differentiators to inform and influence clients’ placement strategies
Manages clients’ expectation and relationships positively and effectively
Collaborates with Client Service teams and H&B Communities of Expertise (CoEs) to communicate and deliver placement results by preparing teams for meetings or directly co-presenting in meetings
Provides quality reviews for placement work created by the Global Delivery Centers (GDCs) and/or junior Placement colleagues
Awards business to chosen carrier/vendor and manages declination communications to those not selected
Maintains/cultivates strong carrier/vendor relationships to enhance WTW’s market position and brand

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program
Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off (only included for Washington roles)
Qualified contributory pension plan (if eligible)
401(k) plan with annual nonelective company contribution
Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements