Pharmacy/Pharmcst-Intern

Kroger•Memphis, TN

About The Position

This role focuses on creating an outstanding customer experience through exceptional service within the pharmacy department. The intern will assist in maintaining a safe and clean environment, contribute to sales and profit goals, and uphold quality assurance standards. Embracing the Customer 1st strategy and demonstrating core company values of respect, honesty, integrity, diversity, inclusion, and safety are key aspects of this position.

Requirements

Actively enrolled in a US school of pharmacy
Hold a current state issued Pharmacy Intern license

Responsibilities

Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
Provide drug counseling to customers.
Assist with over the counter medications recommendations.
Accurately input patient and prescription information into the pharmacy computer system.
Dispense the correct medication.
Contact prescribers’ offices for authorization.
Bag filled prescriptions and deliver to customer accurately.
Process third party insurance information for customers.
Contact insurance companies on the behalf of the customers, if necessary.
Facilitate charge purchases for customers.
Accept and interpret oral and written prescriptions accurately for fill/refill.
Clean the department.
Provide immunizations under the supervision of the pharmacist.
Compare and check incoming orders.
Stock incoming orders properly.
Return unused medication stock bottles to stock.
Notify management of customer or employee accidents.
Notify pharmacist on duty if they are made aware of a prescription incident.
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.