PHARMACY/PHARMACIST LEADER

The Kroger Co.•Milwaukee, WI

About The Position

The Pharmacy/Pharmacist Leader is accountable for all aspects of pharmacy practice within applicable state and federal laws and company policies. The role manages the pharmacy department’s financial performance by monitoring its budget, limiting unauthorized overtime, training and developing staff, delivering excellent customer service, managing prescription pricing and generic utilization, controlling inventory, and participating in company-approved clinical services. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position performs staff pharmacist duties while leading pharmacy operations and the pharmacy team. It directs sales initiatives, workflow, scheduling, inventory, records, and budget performance; addresses customer and third-party issues; and promotes clinical and public health programs. The role also supervises and coaches direct reports, conducts performance reviews, and travels independently as needed to support business needs.

Requirements

  • Bachelor’s degree in Pharmacy and/or Doctor of Pharmacy (Pharm.D.) degree from an accredited U.S. School of Pharmacy.
  • At least 2 years of related retail experience or an equivalent combination of education and experience.
  • At least 21 years of age.
  • Participate in clinical programs following company-sponsored training.
  • Ability and willingness to continue education as necessary.
  • Ability to preserve confidentiality of information.
  • Commitment to providing excellent customer service.
  • Ability to write routine reports and correspondence.
  • Ability to read and interpret prescriptions and documents.
  • Proven leadership skills.
  • Pharmacist license must be in good standing.
  • Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

  • Relevant Pharmacy Board Certification(s).
  • Equivalent combination of education and experience in business management.

Responsibilities

  • Perform all functions of a staff pharmacist and serve as a role model for the pharmacy team.
  • Handle customer complaints appropriately and direct workflow to reduce customer wait times.
  • Develop, implement, supervise, and promote the sales plan and other sales initiatives established by the division pharmacy department.
  • Perform the duties required of a registered pharmacist in the state of employment and comply with legal and company requirements.
  • Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory-recordkeeping procedures.
  • Comply with corporate-mandated controlled substance operating procedures.
  • Monitor third-party or insurance profitability and address third-party problems, rejections, and audits promptly.
  • Schedule pharmacy staff to help control or avoid unnecessary labor costs.
  • Maintain pharmacy records required by state and federal laws and company policies.
  • Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
  • Conduct effective detailing visits to local physicians and other community targets.
  • Promote, implement, and participate in public health initiatives and disease-state management services.
  • Travel independently as needed to support business needs.
  • Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
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