PHARMACY/PHARMACIST LEADER (HR)
About The Position
The Pharmacy/Pharmacist Leader is accountable for all aspects of pharmacy practice within applicable state and federal laws and company policies. The role manages the pharmacy department’s financial performance by monitoring the budget, controlling labor costs and inventory, training and developing staff, providing excellent customer service, managing prescription pricing and generic utilization, and implementing or participating in company-approved clinical services. The leader performs staff pharmacist duties while directing pharmacy workflow and team performance. Responsibilities include meeting labor, volume, inventory, and sales goals; maintaining legal and company-required records; overseeing controlled-substance procedures and third-party claims; promoting public health initiatives; and coaching and evaluating direct reports. The role also requires independent travel as needed to support business needs, effective communication and conflict management, and support for customers including minors, people with special needs, and older adults. Essential job functions must be performed with or without reasonable accommodation.
Requirements
- Bachelor's degree in Pharmacy and/or Doctor of Pharmacy degree (Pharm.D.) from an accredited U.S. school of pharmacy.
- At least 2 years of related retail experience, or an equivalent combination of education and experience.
- Minimum age of 21.
- Pharmacist license in good standing.
- Proven leadership skills.
- Ability to read and interpret prescriptions and documents.
- Ability to write routine reports and correspondence.
- Commitment to excellent customer service.
- Ability to preserve the confidentiality of information.
- Ability and willingness to continue education as necessary.
- Participation in clinical programs following company-sponsored training.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act honestly and with integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Nice To Haves
- Relevant Pharmacy Board certification(s).
- An equivalent combination of education and experience in business management.
Responsibilities
- Perform staff pharmacist functions and serve as a role model for the pharmacy team; handle customer complaints and direct workflow to reduce wait times.
- Develop, implement, supervise, and promote sales plans and other initiatives established by the division pharmacy department.
- Perform duties required of a registered pharmacist in the state of employment and comply with legal and company requirements.
- Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow appropriate ordering and inventory recordkeeping procedures.
- Comply with corporate controlled-substance operating procedures.
- Monitor third-party or insurance profitability and address third-party problems, rejections, and audits promptly.
- Schedule pharmacy staff to control or avoid unnecessary labor costs.
- Maintain pharmacy records required by state and federal law and company policies.
- Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
- Visit local physicians and other community targets for effective detailing.
- Promote, implement, and participate in public health initiatives and disease-state management services.
- Travel independently as needed to support business needs.
- Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
- Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict constructively, and act honestly and with integrity when handling customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential job functions with or without reasonable accommodation.
Benefits
- Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and applicable plans.
- Flexible scheduling in full- and part-time roles.
- Paid time off, including holiday and sick pay based on eligibility and length of service.
- Employee Assistance Program counseling and emotional support resources.
- Confidential financial tools and coaching through Goldman Sachs Ayco.
- Associate discounts on purchases, including food, travel, and technology.
- Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
- Training programs and career pathways.
- Paid time off such as vacation, sick leave, and parental leave.
- 401(k) plan and/or Taft-Hartley pension fund participation, subject to eligibility.
- Group term life insurance, subject to eligibility and other criteria.
- Potential bonus eligibility depending on location-specific criteria.
- Tuition assistance, college scholarships, and educational leave of absence, subject to eligibility and other criteria.
- Internal training and development resources.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
