Pharmacy/Pharmacist-Intern

Kroger•Castle Rock, CO

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals for the department, and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Actively enrolled in a U.S. school of pharmacy.
  • Hold a current state-issued Pharmacy Intern license.

Responsibilities

  • Promote trust and respect among associates.
  • Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
  • Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
  • Provide drug counseling to customers.
  • Assist with recommendations for over-the-counter medications.
  • Accurately enter patient and prescription information into the pharmacy computer system.
  • Dispense the correct medication.
  • Contact prescribers’ offices for authorization.
  • Bag filled prescriptions and deliver them accurately to customers.
  • Process third-party insurance information for customers.
  • Contact insurance companies on customers’ behalf when necessary.
  • Facilitate charge purchases for customers.
  • Accurately accept and interpret oral and written prescriptions for fill or refill.
  • Clean the department.
  • Provide immunizations under the supervision of a pharmacist.
  • Compare and check incoming orders.
  • Properly stock incoming orders.
  • Return unused medication stock bottles to stock.
  • Notify management of customer or employee accidents.
  • Notify the pharmacist on duty of any prescription incident they become aware of.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Act honestly and with integrity regarding customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.
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