PHARMACY/PHARMACIST FLOAT LEADER

The Kroger Co.•Hales Corners, WI

About The Position

The Pharmacy/Pharmacist Float Leader is accountable for all aspects of pharmacy practice within state and federal laws and corporate policies. The role manages and maximizes the pharmacy department’s financial performance through budget monitoring, controlling labor costs and inventory, staff training and development, customer service, prescription pricing and generic utilization, and participation in corporate-approved clinical services. The leader demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position performs the duties of a staff pharmacist while leading the pharmacy team, managing workflow and customer complaints, promoting sales initiatives, ensuring legal and company compliance, and meeting pharmacy labor, volume, inventory, and sales goals. It also includes managing controlled-substance procedures, records, third-party issues and audits, community outreach, and public health and disease-management services. The leader supervises and coaches direct reports, completes performance reviews, and provides feedback. Independent travel may be needed to support business needs.

Requirements

  • Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy (Pharm.D.) from an accredited U.S. School of Pharmacy.
  • At least 2 years of related retail experience or an equivalent combination of education and experience.
  • Minimum age of 21.
  • Participate in clinical programs following company-sponsored training.
  • Ability and willingness to continue education as necessary.
  • Ability to preserve confidentiality of information.
  • Commitment to providing excellent customer service.
  • Ability to write routine reports and correspondence.
  • Ability to read and interpret prescriptions and documents.
  • Proven leadership skills.
  • Pharmacist license must be in good standing.

Nice To Haves

  • Relevant Pharmacy Board Certification(s).
  • Equivalent combination of education and experience in business management.

Responsibilities

  • Perform all functions of a staff pharmacist and act as a role model for the pharmacy team.
  • Handle customer complaints appropriately and direct workflow to reduce customer wait times.
  • Develop, implement, supervise, and promote the sales plan and other initiatives developed by the division pharmacy department.
  • Perform the duties required and expected of a registered pharmacist in the state of employment and follow all legal and company requirements.
  • Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow ordering and inventory recordkeeping procedures.
  • Comply with corporate-mandated controlled-substance operating procedures.
  • Monitor third-party or insurance profitability and handle third-party problems, rejections, and audits in a timely manner.
  • Schedule pharmacy staff to help control or avoid unnecessary labor costs.
  • Maintain pharmacy records required by state and federal laws and company policies.
  • Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
  • Conduct effective detailing visits with local physicians and other community targets.
  • Promote, implement, and participate in public health initiatives and disease-state management services.
  • Travel independently as needed to support business needs.
  • Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
  • Perform the essential job functions with or without reasonable accommodation.
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