Pharmacy Patient Advocacy Coordinator / Patient Assistance Programs
About The Position
Onco360, a leading oncology pharmacy, is seeking a Pharmacy Patient Advocacy Coordinator. This role is crucial in helping patients access life-saving medications by assisting them in navigating financial resources for pharmacy co-pays. The ideal candidate will support patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs, guiding them through the application process and explaining required documentation. This is a full-time position with a supportive culture that values teamwork, respect, integrity, and passion, offering growth opportunities and a chance to make a meaningful impact.
Requirements
- High School Diploma or GED
- 1+ years of patient assistance or advocacy experience
- Registration with Board of Pharmacy (as required by state law)
- Strong communication, organizational, and customer service skills
Nice To Haves
- Associate degree or Certified Pharmacy Technician (PTCB)
- 3+ years of patient assistance or advocacy experience
- Specialty pharmacy experience
Responsibilities
- Assist patients and/or families to access financial resources for Pharmacy co-pays.
- Assist patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs.
- Navigate the system to find resources that best fit the patient’s needs.
- Explain the process to patients.
- Assist in filling out applications and going over the documents that will be required to complete the application.
- Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
- Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
- Support applications for nonprofit and manufacturer assistance programs.
- Provide clear explanations of insurance benefits and co-pay structures.
- Maintain accurate patient demographic and insurance data in CPR+.
- Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
Benefits
- Medical
- Dental
- Vision
- 401k opportunity
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance
- Short/Long-Term Disability
- Sign-On Bonus: $5,000 for employees starting before July 31, 2026.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
