Pharmacy Operations Manager - Full Time - Wolf River

West Cancer Center•Germantown, TN

6d•Onsite

About The Position

The Pharmacy Operations Manager manages the technical operations of pharmacy workflow and ensures accurate and prompt dispensing of drug therapy for West Cancer Center patients. Primary responsibilities include leadership of pharmacy technician staff, preparation of chemotherapeutic intravenous admixtures, technical training for pharmacy staff, administration of operational department competencies, and assistance with special projects and initiatives. Work is performed under the general direction of the Director of Pharmacy Operations.

Requirements

Bachelor’s degree in healthcare management/leadership or a related field
Minimum of five (5) years of oncology IV mixing and retail pharmacy-related experience and/or training, OR an equivalent combination of education and experience
PTCB certification or equivalent
State Board of Pharmacy registration in Tennessee
Excellent organization and follow-up skills
Excellent verbal and written communication skills
Excellent problem-solving skills
Ability to organize and prioritize work assignments
Ability to handle multiple priorities in a fast-paced environment
Ability to work independently and efficiently
Ability to analyze situations and respond in a timely manner
Ability to participate in multifunctional teams
Ability to establish and maintain effective working relationships within West Cancer Center
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Nice To Haves

Completion of an accredited compounding pharmacy technician certification program
State Board of Pharmacy registration in Mississippi

Responsibilities

Manage pharmacy technician staff and students, including workflow, performance reviews, and corrective action
Monitor team members’ progress and performance of daily responsibilities
Develop and assess the progress of new technician hires during their training period, providing feedback and additional instruction as necessary
Provide annual hazardous drug training and coaching to pharmacy technicians engaged in medication preparation and admixing for infusion and specialty pharmacies
Provide hands-on training to new employees, demonstrating proper admixing techniques, workflows, and best practices in the pharmacy setting
Serve as an internal operations subject matter expert (SME) for new-hire pharmacy staff
Coordinate with pharmacy department leadership to align training with departmental goals
Work under the direction of the Director of Pharmacy to ensure pharmacy staff meet yearly and/or biannual education and competency requirements
Provide advanced problem-solving, troubleshooting, technical assistance, and instruction to pharmacy technicians under the direction of the Director of Pharmacy
Work independently by effectively operating automated dispensing cabinets and calculating, compounding, and verifying drug orders
Effectively communicate with providers, nurses, and pharmacists to verify orders and/or request changes
Assure the delivery of quality products and services and compliance with federal, state, and local laws and regulations
Recommend procedural changes for workflow improvement processes
Support compliance with regulatory requirements and readiness as assigned
Assist in infusion pharmacy and specialty pharmacy workflows as needed
Maintain all necessary logs as needed
Respect the dignity and confidentiality of patients
Maintain a good attendance record and report to work on time
Maintain a professional attitude and appearance
Remain competent and current through self-directed professional reading, professional contacts with colleagues, professional development courses, and training and/or courses as directed by the Director of Pharmacy or Pharmacy Leadership
Be available after hours during instances of power outages to help secure medications and avoid extreme temperature excursions
Demonstrate strong communication skills that contribute to a team-oriented work environment
Attend staff meetings as scheduled
Perform other duties as assigned