Pharmacy Operations Manager

BrightSpring Health Services • Englewood, CO

1d • Onsite

About The Position

Amerita, Inc. is a leading provider in home Infusion therapy, seeking a Pharmacy Operations Manager for its Dallas, Texas branch. As a subsidiary of PharMerica, Amerita is poised for growth in the home infusion market due to an aging population, increasing chronic diseases, and a shift towards lower-cost, high-quality alternative providers. The Pharmacy Operations Manager will be a key member of the Pharmacy team, responsible for developing and executing strategic market plans to meet business objectives and budget expectations. This role operates under the advisement of the General Manager and oversees multiple pharmaceutical services, including patient care activities, warehouse operations, inventory management, prescription compounding, dispensing, home medical equipment management, and supply chain logistics.

Requirements

• Bachelor’s Degree in Nursing, Pharmacy, Health Care Administration, Business, Marketing or equivalent
• Minimum of five (5) years health care experience, including one (1) year in a managerial role, is generally required
• Broad knowledge of home infusion, pharmacy and nursing regulations and administration required
• Excellent organization and communications skills
• Licensed and in good standing with the Board of Pharmacy in the state of practice
• Accuracy in mathematical calculations, including pharmacokinetic dosing
• Current valid driver’s license and proof of current automobile insurance

Nice To Haves

• Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis

Responsibilities

• Responsible for overall operational and financial performance of the assigned Amerita pharmacy location.
• Assists with development of Branch Budget and manages profit and loss statement for the location.
• Hires, coaches, evaluates and disciplines branch staff. Sets performance expectations.
• Oversees purchasing, inventory and patient care operations to ensure high-quality patient care and excellent customer service while maintaining cost-effective practices.
• Optimizes staff productivity, including setting staff schedules appropriate for business volume and activity trends.
• Works in coordination with Regional Sale Manager to develop a branch sales strategy and sales plan, including direct participation in sales activities.
• Ensures compliance with all applicable company policies and procedures, federal and state laws and regulations, regulatory requirements and accreditation agency standards.
• Develops and implements local Quality Improvement program and monitors and reports results.
• Participates in the development of and oversees the implementation of targeted clinical programs.
• Monitors branch performance through daily controls, audits, surveys and customer feedback.
• Directs pharmacy operations and ensures compliance with state and federal licensure requirements and regulations.
• Maintains records in conjunction with the HHA programs and performs the duties of a Pharmacist as needed.
• Directs and coordinates intake, admissions, patient records, care planning, pharmacokinetic programming, monitoring, ongoing clinical assessment and discharge planning and oversees patient care conferences.
• Works with warehouse and distribution staff to ensure supply inventories, scheduling of deliveries and pick-ups and customer satisfaction.
• Acts as a central resource for reimbursement information and responds to billing-related questions from customers and branch staff.
• Directs preparation, compounding and dispensing of all prescriptions and coordinates equipment and product recalls according to written procedures.
• Ensures adherence to standard policy and procedures for drug and supply procurement.
• Participates in branch, department and inter-departmental meetings and, as needed, in sales presentations to provide pharmacy expertise.
• Provides consultation to and answers inquiries from patients, families and physicians regarding medications and their usage and assists physicians and nursing staff in development of therapeutic drug plans for patients.
• Directs the implementation and maintenance of the Pharmacy Quality Improvement Program.
• Develops QI indicators based on identified trends, high volume and high risk or problem-prone areas specific to his/her location.
• Directs, coordinates and supports preparation for pharmacy accreditation and continued compliance.
• Participates in contract negotiation with local first dose pharmacies and/or practice management groups.
• Oversees Contract Pharmacies.
• Directs collection of monthly statistical data as required for reports on pharmacy operations (e.g. inventory, staffing, billings, etc.).
• Coordinates Pharmacy in-service programs, ensures ongoing communication among care staff members, interprets nursing component of care plan, communicates technology updates to appropriate staff members and develops local pharmacy objectives.
• Monitors customer satisfaction trends to identify areas for improvement, resolves client grievances in collaboration with pharmacy, nursing, management and corporate staff and makes recommendations for improvement to General Manager.
• Participates in product evaluation activities by testing new products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager