Pharmacy Operations Manager

Trinity Health • Pontiac, MI

14h • Onsite

About The Position

The Pharmacy Manager – Operations is a licensed registered pharmacist accountable for managing and advancing people, processes and / or programs that support direct or indirect patient care. This opportunity functions as the manager for the pharmacy technician team, overseeing daily operations, staffing, scheduling, and payroll. Handles hiring, performance coaching, evaluations, and corrective actions. Responsible for providing leadership, oversight, alignment, and standardization for assigned Pharmacy operational area/business line. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Responsible for ensuring performance excellence in terms of quality, safety, service, affordability, and technology. Oversees drug utilization management efforts; manages the pharmaceutical supply chain; and is responsible for the financial operations. Full-Time position scheduled 40 hours per week, on-site at Trinity Health Oakland in Pontiac, MI.

Requirements

• Registered pharmacist possessing a valid Michigan Pharmacist and Controlled Substance License.
• Minimum of five (5) years’ experience as a pharmacist.
• Minimum three (3) years of pharmacy management experience.

Nice To Haves

• Advanced or Master’s degree preferred (e.g., PharmD, MBA)

Responsibilities

• Direct oversight of pharmacy technicians, including hiring, discipline, attendance management, performance (StandOut), and terminations as needed.
• Review of technician schedules in collaboration with the Technician Coordinator.
• Ongoing review of productivity metrics and operational performance to ensure appropriate staffing models and resource utilization.
• Operational oversight of controlled substance diversion monitoring, including implementation and sustainment of new diversion software in partnership with the Regional Medication Oversight Team.
• Oversight of USP 797 compliance in collaboration with the Technician Coordinator.
• Preparation for and ongoing compliance with Joint Commission standards related to sterile compounding practices.
• Oversight of controlled substance handling practices and adherence to DEA requirements.
• Optimization of Pyxis inventory management processes, including future consideration of a designated logistics technician to support inventory realignment.
• Oversight of pharmacy emergency preparedness, including R2South, Chempack, HEMS support, and major system downtime planning.
• Review, maintenance, and enforcement of pharmacy operational policies.
• Pharmacy operational readiness for Joint Commission surveys, including internal pharmacy locations and support of other ancillary departments through mock surveys and readiness activities.
• Oversight of purchasing activity, formulary adherence, and 340B optimization and compliance.

Benefits

• Competitive compensation with participation in the Management Incentive Program.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
• Benefits effective Day One! No waiting periods.
• Retirement savings plan with employer match.
• Opportunity for growth and advancement throughout Trinity Health
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager