Pharmacy Medical Assistance Liaison, Specialty Pharmacy, $7,000 Bonus, FT, 9a-5:30p
About The Position
The Medication Assistance Liaison acts as a liaison between patients and the organization or medication manufacturers while supporting the organization’s quality customer service objectives. The role focuses on free drug enrollments and applications, copay assistance, prior authorizations, and other medication assistance needs. The liaison coordinates care to ensure assigned activities are completed and researches eligibility for various programs and benefits. The role may analyze reports or queues to assess patient eligibility and work closely with pharmaceutical manufacturers and vendor representatives to provide ongoing customer service and follow-up.
Requirements
- At least 5 years of experience.
- High school, certificate, GED, training, or equivalent experience.
- PTCB Certified Pharmacy Technician certification.
- Registered Pharmacy Technician certification.
- Critical-thinking skills.
- Effective communication skills.
- Decisive judgment.
- Ability to work with minimal supervision.
- Ability to work in a stressful environment and take appropriate action when required.
Responsibilities
- Act as a liaison between patients and the organization or medication manufacturers.
- Support quality customer service objectives.
- Assist with free drug enrollments and applications, copay assistance, prior authorizations, and other medication assistance needs.
- Coordinate care to ensure completion of assigned activities.
- Research eligibility for various programs and benefits.
- Analyze reports or queues to assess patient eligibility, as needed.
- Work with pharmaceutical manufacturers and vendor representatives on customer service and follow-up.
Benefits
- Sign-on bonus available with experience.
- Career growth and development opportunities.
- Comprehensive health and wellness resources.
- Wellness program that may help employees eliminate their medical plan deductible.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
