Pharmacy Manager

Progress Pharmacy Inc•West Palm Beach, FL

35d•$130,000 - $150,000•Onsite

About The Position

In this role as Pharmacy Manager, you will play a crucial part in managing and providing pharmaceutical care in an independent community pharmacy setting, ensuring optimal medication therapy and delivering personalized patient care. The ideal candidate will possess a background in community pharmacy with a willingness to learn, a commitment to patient well-being, and excellent communication skills.

Requirements

Ability to cope with varied levels of workload and multiple tasks
Must be able to work in a fast paced and changing environment
Accurate data entry and verification skills
Strong time management and organizational skills
Excellent communication skills, both oral and written
Willingness to be a team player and promote a positive team environment
Excellent attention to detail
Flexible and proactive to meet varied patient and company needs
Self-motivated and able to work independently
Strong interpersonal and people skills
Able to work standing and walking for duration of shift (8-10 hours)
Bachelor of Science in Pharmacy (BPharm) or Doctor of Pharmacy (PharmD) degree
2+ years community pharmacy related experience
Licensed active and in good standing with the Florida State Board of Pharmacy

Nice To Haves

Completion of a pharmacy residency (PGY-1) and/or fellowship is preferred but not required
Knowledge of HRT, functional medicine, cellular medicine preferred but not required
Immunization certification (preferred)
Non-Sterile or Sterile Compounding Experience preferred but not required
Independent pharmacy experience preferred but not required

Responsibilities

Assist with all phases of pharmacy services. Work with patients, providers, and clinics in a timely and professional manner
Coordinate functions with other departments (Data Entry, Fulfillment, Compounding, Shipping, Billing)
Hold team members accountable including technicians to ensure metrics are met
Ensure all products are delivered to patients in an accurate and timely manner
Provide counseling to patients regarding their medications to support appropriate and effective medication therapies
Review medication orders and evaluate for appropriateness and completeness
Educate Providers on new protocol development helping them understand and integrate advanced medical concepts into practice
Promote the safe and effective use of medications and supplements through formulary management and literature evaluation
Comply with all company policies, procedures, rules and standards
Ensure full compliance with state and federal laws (DEA, HIPAA, Board of Pharmacy)
Oversee dispensing accuracy, recordkeeping, and audits
Maintain pharmacy permit standards and safety protocols
Supervise pharmacists, technicians, and interns
Ensure staff licensure and training compliance
Delegate tasks consistent with Florida scope-of-practice rules
Provide: Medication counseling, Immunizations (if applicable), Medication therapy management
Collaborate with providers on patient care plans
Manage inventory, including: Ordering, storage, and disposal, Controlled substances safeguards
Prevent diversion and ensure regulatory compliance
Perform all job duties with a friendly, positive, and team-oriented approach
Create, maintain, and edit team schedules on a recurring basis to ensure adequate coverage and operational continuity. Coordinate scheduling based on department needs and communicate schedule updates to team members in a timely manner.
Review and approve PTO and time off requests for direct team members in accordance with company policy. Serve as the primary point of contact for communicating and managing call outs, sick days, and attendance related matters within the team.
Oversee and conduct required training for team members. Ensure all training and competencies are completed, current, and properly documented.
Maintain all necessary department records ensuring they are complete, accurate, and up to date including training and competency documentation. Meet regulatory standards on recordkeeping.
Participate in the annual performance evaluation process for team members under their supervision. This includes completing evaluation documentation and may include attending evaluation meetings as required.
Serve as the primary point of communication between team members and management. Communicate all updates, changes, and relevant information within the department to all affected team members in a timely manner.
Identify and report any departmental needs, concerns, or resource gaps to the direct supervisor on an ongoing basis.
Team Leads are expected to model and champion company culture at all times. This includes embracing and positively reinforcing policy and procedure changes, serving as a resource and advocate for their team during transitions, and encouraging a cooperative and solutions-focused mindset. Team Leads set the tone — their attitude and approach toward change directly influences team morale and adoption.
Act as a resource and first point of contact for team members with questions, concerns, or day to day operational needs. Model professionalism, accountability, and adherence to company policies at all times.