(USA) Pharmacy Manager

Walmart•Knoxville, TN

16d•Onsite

About The Position

The Pharmacy Manager provides comprehensive patient care by processing and accurately dispensing prescriptions, administering immunizations, and delivering other Walmart programs in compliance with pharmacy laws and regulations. The role oversees pharmacy operations, inventory flow, finances, quality patient care, and healthcare compliance while driving sales and profit in the Pharmacy and OTC areas. The manager supervises, develops, and supports Associates; ensures strong customer service; and participates in community outreach. The position also fosters a safe, accurate, inclusive, and compliance-focused workplace and upholds Walmart’s values.

Requirements

Bachelor's degree in Pharmacy or PharmD, or equivalent FPGEC (NABP).
Pharmacy license by job entry date.
Completion of an ACPE-accredited immunization training program, such as APhA, Pharmacy School Curriculum, or a state pharmacy association-sponsored program.

Nice To Haves

U.S. pharmacy-related experience.

Responsibilities

Process and accurately dispense prescription orders, administer immunizations, and provide other Walmart programs in compliance with Board of Pharmacy statutes and regulations.
Drive sales and profit in the Pharmacy and OTC areas through effective merchandise presentation, pricing, signing, inventory management, budgeting, sales forecasting, cross-functional relationships, and assessment of economic and demographic trends.
Model and guide Associates in customer service, resolving customer needs, complaints, and issues within Company guidelines and standards.
Oversee and participate in community outreach programs and encourage Associates to contribute to the community.
Ensure compliance with Company and legal policies, procedures, and regulations through report analysis, loss prevention and safety controls, operational and quality assurance reviews, action plans, and guidance on Company programs and strategic initiatives.
Supervise and develop Associates through selection, training, mentoring, assigning duties, performance feedback, recognition, and promotion of a sense of belonging.
Protect confidential information, documentation, and records in accordance with Company policies and applicable local, state, and federal guidelines.
Manage pharmacy operations, conduct Associate meetings, and ensure operations comply with Company and regulatory policies, standards, and procedures, including HIPAA, SOP, and quality assurance requirements.
Ensure proper procedures are followed for advising on, verifying, and dispensing products and for addressing customer insurance and licensure issues.
Document and share changes to pharmaceutical products and procedures, as well as new ideas, approaches, and processes.
Monitor inventory flow, identify merchandise to order, ensure inventory processes are properly executed, and evaluate the facility for inventory-flow problems.
Manage budgets and financial performance; interpret, analyze, explain, and report financial data; account for assets, liabilities, revenues, and operating expenses; and comply with financial policies and procedures.
Create a culture of patient care, safety, and accuracy; set clear expectations; hold others accountable for SOPs and quality goals; and ensure appropriate patient counseling and documentation.
Identify patient-care and safety improvement needs, implement interventions to improve team knowledge and reduce risk, and promote transparent reporting of actual or perceived errors.
Lead healthcare compliance execution by communicating and training Associates on compliance initiatives, monitoring execution, ensuring billing and HIPAA procedures are followed, and using audits to identify and address compliance issues.
Demonstrate Walmart values by building inclusive, high-performing teams; developing and recognizing talent; acting with integrity; serving customers and members; using data to make decisions; and supporting continuous improvement and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, including fully paid tuition, books, and fees for eligible programs.