Pharmacy Manager, Acute Care & Cancer Center Operations

Texas Children's Hospital•Houston, TX

About The Position

Provides strategic, operational, and clinical leadership for inpatient pharmacy services supporting acute care, Cancer Center clinical operations, the Medication Resource Center (MRC), hematology, oncology, transplant, pulmonary, diabetes and endocrinology, and other specialty populations. This full-time, exempt manager oversees daily operations, regulatory compliance, workforce management, health system technology, and approximately 23 direct-report pharmacists. The role works closely with Cancer Center and Critical Care leaders to support inpatient clinical operations and collaborates with multidisciplinary partners—including nursing, physicians, Willow, medication safety, supply chain, pharmacy clinical services, and peer pharmacy leaders—to implement new therapies, address regulatory mandates, enhance technology, and support clinical expansion. The regular schedule is Monday through Friday during day-shift hours, with flexibility required for team meetings, operational support, leadership meetings, and staffing needs. The manager also participates in an after-hours and weekend on-call rotation with other pharmacy leaders. Success in this role requires a self-motivated, supportive, organized, detail-oriented team player who can work independently, communicate effectively, and demonstrate proficiency in Microsoft Word, Excel, and PowerPoint.

Requirements

Bachelor’s degree or Ph.D. in Pharmacy required.
RPh certification from the state of Texas required.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to work independently and communicate effectively.
Self-motivated, supportive, organized, detail-oriented team player.
Flexibility for team meetings, operational support, leadership meetings, and staffing needs, and participation in an after-hours and weekend on-call rotation.

Nice To Haves

Two or more years of hospital staff pharmacist experience preferred.
Twenty hours of training in compounding sterile products accredited by the Accreditation Council for Pharmacy Education or the American Society of Health-System Pharmacists preferred.

Responsibilities

Direct day-to-day inpatient pharmacy operations, ensuring safe and efficient medication use and medication preparation.
Monitor service quality, productivity, medication availability, and customer service metrics while driving continuous process improvement.
Manage staffing plans, scheduling, and workload balancing.
Supervise, coach, and develop approximately 23 direct-report pharmacists.
Oversee recruitment, onboarding, training, competency assessments, performance evaluations, development plans, cross-training, and succession planning.
Foster an engaged, accountable culture aligned with organizational H.E.A.R.T. values.
Serve as the designated lead for USP <800> and NIOSH hazardous drug compliance, overseeing risk assessments and hazardous drug workflows.
Ensure perpetual readiness for Joint Commission surveys.
Investigate and resolve medication incidents in a timely manner through corrective action plans with multidisciplinary partners.
Lead pharmacy operations for rollout of new treatment models in areas including oncology, cell and gene therapy, investigational drugs, DEB-TACE, and infusion services.
Participate in assessing operational impact, staffing models, inventory requirements, and safety considerations for emerging clinical programs.
Act as the operational pharmacy lead for Epic Willow, Beacon treatment plan development, and clinical decision support enhancements.
Partner with Willow to validate and implement optimized medication-use and medication-preparation workflows.
Support successful regulatory compliance, audit readiness, patient safety outcomes, productivity, workflow standardization, supply chain and drug-shortage management, employee engagement and retention, talent development, project go-lives, clinical program support, technology adoption, and stakeholder collaboration.