(USA) Pharmacy Manager

Walmart•Knoxville, TN

18d•$112,000 - $197,000•Onsite

About The Position

The Pharmacy Manager oversees pharmacy operations and delivers comprehensive patient care, including processing and accurately dispensing prescriptions, administering immunizations, and providing other Walmart programs in compliance with Board of Pharmacy statutes and regulations. The role drives sales and profitability in Pharmacy and OTC through effective merchandise presentation, pricing, signing, inventory management, budgeting, forecasting, and assessment of economic trends and demographics. The manager leads and develops Associates by providing direction, training, mentoring, performance feedback, and recognition; resolving customer concerns; and fostering a culture of belonging, integrity, patient safety, and compliance. Responsibilities include managing inventory flow and finances, maintaining confidentiality, ensuring alignment with company and regulatory policies, and implementing compliance, quality assurance, loss prevention, and safety processes. The position is based at Walmart's Knoxville, Tennessee location.

Requirements

Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).
Pharmacy license by job entry date.
Completion of an ACPE-accredited immunization training program, such as APhA, pharmacy school curriculum, or a state pharmacy association-sponsored program.

Nice To Haves

U.S. pharmacy-related experience.

Responsibilities

Provide comprehensive patient care by processing and accurately dispensing prescriptions, administering immunizations, and administering other Walmart programs in compliance with Board of Pharmacy statutes and regulations.
Drive sales and profit in Pharmacy and OTC through merchandise presentation, pricing, signing, in-stock and inventory levels, budgeting, forecasting, cross-functional relationships, and assessment of economic trends and demographics.
Model and guide Associates in customer service and resolve customer needs, complaints, and issues within company guidelines.
Oversee community outreach programs and encourage Associates to participate as community members.
Ensure compliance with company and legal policies, procedures, and regulations by reviewing reports, monitoring loss-prevention and safety controls, conducting operational and quality assurance reviews, and implementing action plans and company initiatives.
Select, train, mentor, assign duties to, provide feedback to, recognize, and develop Associates; promote belonging in the workplace.
Maintain the confidentiality of information, documentation, and records as required by company policies and local, state, and federal guidelines.
Manage pharmacy operations and conduct Associate meetings to address needs and concerns and share information about new initiatives.
Align pharmacy operations with company and regulatory requirements, including HIPAA, SOP, and QA policies, standards, and procedures.
Ensure proper procedures for advising on, verifying, and dispensing products and handling customer insurance and licensure issues.
Document and share changes in pharmaceutical products and procedures, as well as new ideas, approaches, and processes.
Monitor inventory flow, identify merchandise to order, ensure proper inventory-flow execution, and address facility inventory-flow problems.
Manage budgets and financial performance; interpret and explain financial data; ensure assets, liabilities, revenues, and expenses are accounted for; and comply with company financial policies and procedures.
Create a culture of patient care, safety, and accuracy; set quality expectations; hold others accountable to SOPs and patient-safety goals; and ensure appropriate counseling and documentation.
Identify quality and patient-safety improvement needs, implement interventions, and promote reporting and transparency of actual or perceived errors.
Communicate, train, and guide Associates on healthcare compliance initiatives; implement priorities, monitor execution, ensure billing and HIPAA procedures are followed, and use audits to identify and address compliance issues.
Build high-performing teams, collaborate, communicate effectively, attract and retain talent, develop Associates, and recognize contributions.
Model integrity and accountability, support Walmart's stated goal of becoming a regenerative company, and consider customers, Associates, shareholders, suppliers, business partners, and communities when making plans.
Use data and analysis to make decisions, deliver results with the customer first, adapt to customer shopping needs, and support continuous improvement and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.