Pharmacy Manager

CVS Health•Aiken, SC

15h•$65 - $85•Onsite

About The Position

CVS Health is seeking a Pharmacy Manager to lead and develop a pharmacy team that delivers safe, effective, and compassionate patient care. The manager serves as a role model, promotes best practices, leads through change, identifies performance opportunities, supports awareness of new programs, onboards pharmacy team members, and recognizes colleagues’ successes. The role includes working at the pharmacy bench, providing meaningful patient counseling, and following applicable legal and regulatory requirements. The Pharmacy Manager directly manages pharmacy operations and team performance, including prescription fulfillment, immunization services, inventory, training, scheduling, regulatory compliance, and patient experience. The manager partners with the Store Manager and pharmacy colleagues to build talent, oversee performance, review business reporting, and develop action plans. The role also supports pharmacist-delivered clinical services where permissible and promotes a safe, inclusive, and empowering workplace. This is a full-time role with anticipated weekly hours of 40. The stated typical pay range is $65.00–$85.00 per hour. The position is eligible for a CVS Health bonus, commission, or short-term incentive program, in addition to a comprehensive benefits package, subject to eligibility.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Ability to complete required training within the designated timeframe.
Ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
Friendly, responsive customer-service approach and ability to understand and respond appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurate communication of detailed instructions.
Mathematical reasoning sufficient to calculate quantities, days’ supply, and medication packaging needs.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to work nights and weekends as part of regular and predictable attendance.
Ability to be mobile and remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; control precision movements; stoop and bend; and perform close-vision tasks.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to lead by example, delegate, foster collaboration, motivate colleagues, solve problems, adapt, and take accountability.
Ability to coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Lead and develop the pharmacy team to provide exceptional patient care and promote best practices.
Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Oversee the pharmacy team during bench shifts, coach team members, and follow up consistently on pharmacy performance measures.
Direct and reinforce pharmacy workflow procedures and safety guardrails to support accurate prescription fulfillment.
Promote positive patient experiences through empathetic care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations, and identify and support Pharmacy Technicians learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to protecting cold chain products.
Onboard new Technicians and Pharmacists for the store and district, train them on CVS workflow, and monitor completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a pipeline of colleagues cross-trained for pharmacy work and monitor their required training and licensure progress.
Oversee Staff Pharmacists and District Support Pharmacists where applicable; manage performance through observation, feedback, and validation; deliver annual reviews and address performance gaps.
Remain flexible to scheduling and business needs; write or delegate and oversee the pharmacy schedule.
Review business reporting, identify operational gaps, and develop action plans covering workflow, service, patient care, and compliance.
Build a safe, inclusive, and empowering team culture, encourage feedback, and take appropriate action.
Maintain clinical and technical skills, complete required training and continuing medical education, and seek learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical services, such as testing and prescribing where permissible, and empower the team to provide holistic care.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Lead by example, delegate tasks, motivate and coach colleagues, provide feedback or discipline as appropriate, and address challenges through problem-solving and accountability.
Perform additional tasks as directed by a Supervisor or Manager.