Pharmacy Manager - Sign-On Bonus & Relocation

Walgreens•Boonville, NY

10d•$67 - $91

About The Position

The Pharmacy Manager provides empathetic pharmacy consulting services to patients regarding effective medication use and drug interactions. The role offers preventive and clinical healthcare services, including immunizations, diagnostic testing, disease state management, and patient outcome services. The Pharmacy Manager ensures medications are compounded, reviewed, dispensed, and verified accurately in accordance with regulatory requirements and company policies. The position manages pharmacy workflow, financial performance, inventory, and patient experience, while leading pharmacy staff performance, engagement, training, coaching, and formal performance management. The Pharmacy Manager also supports pharmacy operations, regulatory compliance, business planning, and relationships with the local medical community.

Requirements

Bachelor of Science in Pharmacy or Doctor of Pharmacy degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified immunizer or willingness to become an immunizer within 90 days of hire.
At least 1 year of pharmacy experience, including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing; more specific state requirements may take precedence.
Experience performing prescription dispensing activities demonstrating strong working knowledge of applicable state and federal controlled-substance laws.
For internal candidates: an average rating of at least 3.0 on leadership behaviors on the last performance review, if on file, and no written disciplinary actions in the last 12 months.

Nice To Haves

Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months of pharmacy experience with Walgreen Co.
For internal candidates: an average rating of 3.7 or above on leadership behaviors on the last performance review, if on file.

Responsibilities

Engage patients, answer questions, resolve concerns, and model customer-service practices that support a positive and inclusive patient experience.
Promote pharmacy and healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcome services.
Participate in community events as requested by store or district leadership.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist duties, including compounding, drug therapy reviews, medication management, prescription review, verification, and dispensing.
Ensure pharmacy operations comply with regulations, company policies, controlled-substance laws, and Good Faith Dispensing requirements.
Establish efficient pharmacy workflows, oversee staff scheduling and role assignments, coordinate activities, and manage pharmacy opening, closing, and shift changes.
Collaborate with the Store Manager to develop strategic business opportunities and support pharmacy growth.
Maintain knowledge of pharmacy information systems and support staff and patients with technology; identify opportunities to improve productivity.
Ensure insurance claims are processed accurately; resolve issues with insurers and medical providers and conduct or participate in third-party audits.
Follow up with medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, and discuss alternatives or answer questions.
Perform clinical and wellness services, including immunizations, diagnostic testing, and disease state management.
Partner with centralized support to manage patient registration and resolve exceptions; conduct virtual product reviews according to company procedures when applicable.
Oversee pharmacy maintenance, housekeeping, repairs, equipment, and layout to maintain a functional and efficient department.
Prepare and submit records, reports, and documentation required to operate the pharmacy under state and federal law.
Collaborate with the Store Manager on hiring, discipline, and termination of pharmacy staff and ensure compliance with employment laws.
Set staff expectations and goals, foster teamwork, recognize improvements, oversee training, and conduct formal performance reviews.
Identify high-potential employees and collaborate with the Store Manager on career progression.
Address employee relations concerns, complaints, conflicts, and team morale.
Maintain required licenses, credentials, and certifications; keep pharmacy and healthcare knowledge current and complete required education and training.
Pursue professional development by monitoring personal performance, seeking feedback, and using the Healthcare Supervisor and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Store Manager.
Analyze pharmacy financial, customer-service, and inventory data; manage asset protection and inventory; identify performance trends and opportunities for improvement.
Develop relationships with local healthcare providers and promote pharmacy services and health and wellness awareness in the community.