Pharmacy Liasion

AmeriCare•New York, NY

About The Position

Americare is seeking a proactive, client-focused, detail-oriented Pharmacy Liaison for its Tampa pharmacy. The role serves as the operational bridge between the pharmacy and partner Assisted Living Facilities (ALFs) and Skilled Nursing Facilities (SNFs) across the Tampa Bay area. The liaison leads onboarding for new facilities, manages ongoing relationships, conducts on-site quality assurance checks, supports pharmacy and facility operations, and helps maintain seamless service.

Requirements

At least 2 years of experience in long-term care pharmacy, healthcare facility operations, or health system account management.
Strong background in ALF/SNF regulations, e-MAR systems, medication administration protocols, and long-term care pharmacy workflows.
Outstanding communication, conflict-resolution, and relationship-building skills.
Valid Florida Driver’s License with a clean driving record.
Willingness to travel daily to facilities in the Central Florida area.

Nice To Haves

Prior experience as a Certified Pharmacy Technician (CPhT), LTC Account Executive, or Nurse Liaison is highly desirable.

Responsibilities

Lead onboarding and transition for new ALFs and SNFs, including medication chart migrations, e-MAR integrations, staff in-services, and initial delivery setups.
Serve as the primary contact for directors of nursing, facility administrators, and wellness directors, providing ongoing service and resolving operational challenges.
Conduct regular on-site audits of medication carts, emergency drug kits, storage temperatures, disposal protocols, and MAR documentation for regulatory compliance.
Troubleshoot order delays, refill bottlenecks, and billing or adjudication concerns between pharmacy production staff and facility nursing staff.
Provide education, training, and workflow guidance to facility staff on pharmacy processes, ordering deadlines, and regulatory best practices.