Pharmacy Intern

CVS Health • Roseville, CA

14d • $23 - $28 • Onsite

About The Position

CVS Health 3rd year Pharmacy Interns apply pharmacy-school learning in a retail pharmacy setting while preparing for increased responsibility and a future Pharmacist role. Under a preceptor’s direction, interns complete a comprehensive training roadmap consisting of Key Learning Experiences, activities, and time with district leaders, with exposure to store, district, and regional operations. They assist the pharmacy team in maintaining smooth operations and ensuring prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role requires consistent use of standard operating procedures, effective communication, and contributions to a safe, inclusive, and engaging team culture.

As experience grows, interns take on greater responsibility for pharmacy operations and patient care within the limits of applicable law and supervision. Depending on state regulations and required training, the role may also include supporting immunizations and other patient health care services. This is a part-time position. The typical pay range is $23.00–$28.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Demonstrate regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to ensure patient safety.
• Provide friendly assistance and respond appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the position, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, precise machine adjustment, stooping and bending, and close visual work. The role may require occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.
• Accurately express and exchange detailed information verbally and receive detailed information through oral communication.

Nice To Haves

• At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and at other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete the comprehensive training roadmap and Key Learning Experiences, building skills for a future Pharmacist role.
• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Provide empathetic, personalized service to patients, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Offer counseling, respond to medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs and travel voluntarily to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, when allowed by law and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; and review, collect, track, and document applicable patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit and well-being programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed