Pharmacy Intern

CVS Health•Anchorage, AK
•$21 - $24•Onsite

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting and develops skills in preparation for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, as well as exposure to store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role requires applying standard operating procedures and best practices, communicating effectively, and helping foster a safe and inclusive environment where patients and colleagues feel valued. As experience grows, the intern takes on increasing responsibility for pharmacy safety and operational effectiveness. Duties include supporting prescription workflow, engaging with patients, assisting with inventory, and providing additional health care services when allowed by law and supported by required training and certification. Where permissible, the intern may also support vaccine preparation and administration after meeting applicable licensing and training requirements.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying and receiving detailed spoken instructions.
  • Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
  • Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and adjust machines precisely.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

  • 1+ years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
  • Ability to work in the home store and across the market at other locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide positive patient experiences through empathetic and personalized service, including at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Offer counseling, address medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permissible, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information and track and document information for applicable patients.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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