Pharmacy Intern

Walgreens•Clinton, NJ
•$20 - $31

About The Position

The Pharmacy Intern learns to provide a positive patient experience by assisting pharmacists and pharmacy team members in accordance with state and federal regulations. The intern uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer-service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient-care services within the state scope of practice for pharmacy interns, and helps maintain pharmacy operations. Duties also include customer service, sales transactions, inventory activities, pharmacy maintenance, required training, and keeping current with healthcare and pharmacy developments. The position requires enrollment in a school of pharmacy and a willingness to work a flexible schedule, including evenings and weekends.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Responsibilities

  • Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
  • Model customer-service best practices, including courteous interpersonal habits and proactive assistance.
  • Learn from store and pharmacy team members, field leadership, and customers or patients.
  • Assist in pharmacy practice under pharmacist supervision and comply with applicable state, federal, and company requirements and the Pharmacy Code of Conduct.
  • Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to standard operating procedures and pharmacist supervision.
  • Assist pharmacists and other healthcare providers with patient counseling and other services within the state scope of practice for pharmacy interns, including blood pressure services and medication therapy management.
  • Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies and procedures.
  • Follow the company's Good Faith Dispensing policy.
  • Register sales on the assigned cash register, collect and handle cash as required, and help customers locate over-the-counter products.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
  • Maintain adequate supplies and keep the Pharmacy Department clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete required training and special assignments or other tasks as assigned.
  • Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
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